Sales Administrative Assistant at StepStone Hospitality Inc. – St. Louis, Missouri

Job Overview

Are you someone who thrives in a fast-paced hospital setting where precision, organization, and guest service come together? We're looking for a detail-oriented, tech-savvy professional to support our Sales team and help ensure our operations run seamlessly behind the scenes.

This role is perfect for someone who takes pride in accuracy, enjoys working with systems and reports, and understands that exceptional guest experiences begin with exceptional internal organization.

What You'll Do:

• Provide comprehensive support to the Sales Office, including professional correspondence, typing, and call management.
• Serve as a key point of contact for guest inquiries, requests, and concerns with courtesy, professionalism, and efficiency.
• Manage incoming and outgoing documentation, ensuring timely processing and accurate recordkeeping
• Maintain organized filing systems and hotel records with a high level of accuracy and confidentiality.
• Prepare, format, and distribute departmental reports and communication.
• Assist in the creation and design of statistical reports and presentations.
• Monitor office supplies and equipment; proactively coordinate orders and repairs to keep operations running smoothly.
• Accurately compile and report information to support business decisions.
• Uphold all Stepstone and hotel policies and procedures with integrity and attention to detail.
• Attend required meetings and contribute positively to the team environment.
• Support additional office projects and tasks as needed.

• Strong computer proficiency and the ability to confidently navigate various office software systems with accuracy and efficiency.
• Excellent attention to detail and superior organizational skills
• Solid mathematical aptitude and the ability to manage data accurately
• Professional communication skills with a comprehensive command of the English language
• A strong understanding of hospitality service standards, guest relations, and professional ettiquette
• Ability to handle multiple tasks while maintaining accuracy and composure
• Commitment to following established policies and procedures consistently
• High school diploma required, additional education or training preferred

Physical Requirements:

• Ability to lift and pull a minimum of 10 lbs
• Pushing, bending, stooping, reaching, and manual dexterity required
• Frequent writing, typing, and verbal communication
• Visual and auditory awareness to recognize and report emergency situations