Debt Collection Specialist at United Collection Bureau Inc – Davie, Florida

Join our dynamic team in Davie, FL, as a Collections and Call Center Representative. This role offers an exciting opportunity for motivated individuals to develop their careers in a fast-paced, performance-driven environment. If you have experience in collections, call centers, inside sales, or telemarketing, we encourage you to apply and become part of our growing organization.

Key Responsibilities:

- Make outbound and receive inbound calls to manage customer accounts

- Collect payments and resolve account discrepancies

- Maintain accurate records of customer interactions and account statuses

- Meet or exceed performance targets and quality standards

- Follow company policies and compliance guidelines during all interactions

- Collaborate with team members to improve processes and customer satisfaction

Skills and Qualifications:

- Prior experience in collections, call centers, inside sales, or telemarketing preferred

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and attention to detail

- Ability to work in a fast-paced, goal-oriented environment

- Reliable and punctual with a professional attitude

- Basic computer skills and familiarity with CRM or call center software is a plus

We offer competitive hourly pay plus performance bonuses, paid training, and full-time on-site schedules. Our company values growth and development, providing opportunities for strong performers to advance within the organization. If you thrive in a challenging environment and are eager to succeed, apply today to be considered for interviews this week.