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Patient Relations Assistant/UKHC at University of Kentucky – Lexington, Kentucky

University of Kentucky
Lexington, Kentucky, 40502, United States
Posted on
NewSalary:$16.20 - $24.82/hrIndustries:Advertising / MarketingJob Function:Medical
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About This Position

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details
Job TitlePatient Relations Assistant/UKHC
Requisition NumberRE54068
Working TitlePatient Relations Assistant
Department NameH3180:Imaging Services
Work LocationLexington, KY
Grade Level06
Salary Range$16.20-24.82/hour
Type of PositionStaff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

3.5 yrs

Required License/Registration/Certification
None
Physical Requirements
Sitting for extended periods of a time
Shift
Monday – Friday, variable hours
Job Summary
This clinic seeks and individual to provide front desk registration in the outpatient clinic; primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.
Skills / Knowledge / Abilities
This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computer skills.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Customer service in a medical setting
Deadline to Apply04/23/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate which best represents your years of paid, full-time employment experience in patient care.
    • None
    • More than 0, less than 1 year
    • More than 1 year, less than 2 years
    • More than 2 years, less than 3 years
    • More than 3 years
  2. * Can you work days, evenings, weekends and holidays?
    • Yes
    • No
  3. * Describe your work experience providing customer service in a fast-paced work environment.

    (Open Ended Question)

  4. * Please describe your experience in a medical office/hospital patient care setting.

    (Open Ended Question)


Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

    Job Location

    Lexington, Kentucky, 40502, United States

    Frequently asked questions about this position

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