Patient Relations Assistant/UKHC at University of Kentucky – Lexington, Kentucky
University of Kentucky
Lexington, Kentucky, 40502, United States
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About This Position
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Relations Assistant/UKHC |
|---|---|
| Requisition Number | RE54068 |
| Working Title | Patient Relations Assistant |
| Department Name | H3180:Imaging Services |
| Work Location | Lexington, KY |
| Grade Level | 06 |
| Salary Range | $16.20-24.82/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3.5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting for extended periods of a time |
| Shift | Monday – Friday, variable hours |
| Job Summary | This clinic seeks and individual to provide front desk registration in the outpatient clinic; primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. |
| Skills / Knowledge / Abilities | This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computer skills. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Customer service in a medical setting |
| Deadline to Apply | 04/23/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate which best represents your years of paid, full-time employment experience in patient care.
- None
- More than 0, less than 1 year
- More than 1 year, less than 2 years
- More than 2 years, less than 3 years
- More than 3 years
- * Can you work days, evenings, weekends and holidays?
- Yes
- No
- * Describe your work experience providing customer service in a fast-paced work environment.
(Open Ended Question)
- * Please describe your experience in a medical office/hospital patient care setting.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
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Job Location
Lexington, Kentucky, 40502, United States
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