RECON SERVICE SUPERVISOR at Carter Machinery – Baltimore, Maryland

Carter Machinery
Location: Baltimore - Reman | Baltimore, MD 21221, USA
Category: Service Operations
Posted Date: April 23, 2026
Requisition_Number: RECON006390
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Recon Service Supervisor in Baltimore, Maryland. The Recon Service Supervisor is responsible for leading and supervising the daily operations of the Recon and Machine Shop functions. This role ensures that safety is consistently prioritized in all shop activities and that component rebuild, repair, machining, welding, inspection, and assembly processes are executed with quality, efficiency, and accuracy. This position supports production goals, drives operational excellence, and ensures customer and business expectations are met by delivering dependable, timely, and high-quality rebuilt components.

Seeking candidates with a high school diploma or equivalent; minimum of five years’ service-related experience in heavy construction equipment industry. Previous leadership and supervisory experience a plus.

Requirements for the Recon Service Supervisor position include:

• Must have excellent oral and written communication skills.
• Must have excellent customer relations skills.
• Must be organized and able to prioritize and multi-task.
• Must have the ability to manage and delegate work.
• Must have strong mechanical knowledge.
• Proficient in use of a computer; able to adapt to changing technology.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Recon Service Supervisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or more up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $75,000 – $90,000 per year

Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime.
• Shift differential (if applicable).

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.