Quality Control Security Division Supervisor in Atlanta, Georgia at PM Security Solutions Inc

Brief description

The position of Security Division Supervisor consists of assuring property, assets or people. Duties and responsibilities include managing sites for quality such as guard performance, checking scan logs, monitoring guards, checking supplies, and auditing and sending reports.

Tasks

• Audit QC reportsdaily toensureguards areperformingtheir tasks.
• Create write up form insecurity software systemfor employees who need to be written upand send to Brittany to send to the employee.
• Check on supplies, magnets, lights, batteries, uniforms, scan points etc.and report to management if supplies are needed.
• Assist guards in things they may need from the company and coordinate with management to make sure needs are met.
• Ensuresecurity software systemis working properly for each employee (clocking in & out and scanning) report any issues to management.
• Monitorsecurity software systemalongside managementto make sure scans are being done at the correct intervals for each sitethrough auditing Daily Activity Reports alongside Security Division Manager.
• Notify management of any on going problems and solutions to those problems.
• Ensurethat guards uniforms are neat and in good condition. Notify management if new uniforms are needed.
• Distributeuniforms when employees are in need and keep a log of how many shirts, magnets, & lights eachemployeehas.
• Set up new hires at their new job postings, give them necessary gate codes / keys, show them around the site and ensure they know where all scan points are.
• Ensure each job site is secured properly and relay any necessary needs to management.
• Create incident report for any unsecure locations around the job site with photos and send to

management so the client can be notified.

• Ensure sites are set up with scan tags and tours in Belfry according to theclientsneeds.
• Work alongside Security Division Manager for general scheduling and call outs.
• Ensure all securityvehiclesaremaintainedand cleaned according to service needs.

Qualifications and requirements

• Ability to give full attention to what other people are saying, and to use logic and reason to identify the strengths and weaknesses of alternative solutions.

Competencies (in order of importance)

• Self-Control— Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Persistence — Job requires persistence in the face of obstacles.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Dependability — Job requires being reliable, responsible, and dependable in fulfilling obligations.

Lines of communication

• This role will report directly to Security Division Manager.
• Incident reports to be sent to Security Division Manager along with any follow up actions or next steps.

Working conditions

• This is a full time position12hr shifts to include weekends and weekdays off and remote work days are to be scheduled in advance with the Security Division Manager.