Compliance Supervisor at TeleSpecialists LLC

About Us:

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers:

• A great culture with a team environment
• A fun, diverse work environment
• A rapidly growing company with career advancement opportunities
• Medical, Dental and Vision benefits
• Tuition Reimbursement
• 401k match
• Paid Vacation
• Leadership Training Classes
• Mentorship Program

About the Role:

The Compliance Supervisor supports the Medical Staff Division by ensuring physicians meet all documentation, education, and regulatory compliance requirements across multiple partner facilities and clinical systems. This role oversees compliance workflows for medical record compliance, collaborates with credentialing and licensing teams for CME maintenance, and provides physician support while working closely with internal leadership, clinical partners, and external facility contacts.

Essential Duties and Responsibilities:

Clinical Documentation & Deficiency Resolution

· Oversee the tracking of medical record deficiencies and administrative suspensions, ensuring timely data entry

· Notify practitioners and assist with resolution.

· Submit and track IT tickets related to documentation and access issues.

· Communicate with partner facilities to resolve documentation or access barriers.

· Escalate unresolved or high-risk compliance issues appropriately.

Key Responsibilities – CME Monitoring & Compliance

• Monitor TeleSpecialists required specialty-specific CME including stroke, medicolegal, and radiology CMEs. • Monitor expiration dates for NIHSS and other required certifications.

• Maintain CME data monitoring and dashboards within Salesforce.

• Generate and distribute TeleSpecialists required CME compliance reports.

• Assemble TeleSpecialists required CME documentation for audits and required meetings.

• Monitor physician enrollment and progress in CME platforms including but not limited to NetCE and StatPearls.

Licensure & Credentialing Collaboration

• Provide TeleSpecialists required CME compliance documentation for credentialing reappointment reviews.

• Collaborates with the Credentialing Team to monitor and ensure completion of mandatory education assignments from partner facilities.

• Assist with physician communication for escalation of compliance issues with licensing or credentialing needs, such as state license CMEs.

Physician & Stakeholder Support

• Serve as a primary contact for physicians requiring compliance assistance.

• Provide guidance to clinicians navigating CME systems.

• Participate in compliance, escalation, and operations meetings.

• Collaborate with leadership and operational teams to maintain compliance continuity.

Qualifications

• Experience in medical staff services, healthcare compliance, credentialing, or HIM preferred.

• Familiarity with EMR systems and CME platforms preferred.

• Strong MS Office, Salesforce, and document management skills preferred.

• Excellent communication, organization, and confidentiality standards.

• Bachelor’s degree in nursing or a related field preferred.

• Minimum two years related experience.

Knowledge, Skills and Abilities

• Attention to detail

• Problem solving

• Professional communication

• Time management

• Physician-focused customer service

Supervision

• The Compliance Supervisor of the Medical Staff Division reports to the Manager of Medical Staff Division.

Physical Requirements

• Sitting at a desk and working on a computer >75% of the time

• Must be able to lift up to 15 pounds at times.

Equal Employment Opportunity & ADA Statement

The Company is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. The Company will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws.