PCT/Nursing Assistant at Emerson Hospital – Concord, Massachusetts

Join our healthcare team as a Patient Care Technician (PCT) and play a vital role in delivering compassionate, high-quality patient care. In this role, you will work closely with Registered Nurses and clinical staff to support patients and ensure a safe and comfortable care environment.

Reporting to the Nurse Manager, the Patient Care Technician assists licensed nursing personnel in providing direct patient care while ensuring all care is delivered in accordance with hospital policies, nursing standards, and regulatory guidelines. This position is ideal for individuals pursuing a career in nursing, healthcare, or clinical patient care.

As a Hospital Patient Care Technician, you will assist the clinical team with essential patient care duties including:

• Accept patient care assignments from the Charge RN or designee
• Immediately report changes in patient condition to the primary RN
• Obtain, document, and report vital signs, rechecking as needed
• Measure and document patient intake and output
• Perform capillary blood glucose testing and report abnormal results
• Perform ECGs as directed
• Apply monitoring equipment including NIBP, ECG electrodes, pulse oximetry, and end-tidal CO₂ monitoring

• Assist with patient transport and transfers throughout the hospital
• Respond to patient call lights and family requests in a timely manner
• Support patient activities of daily living (ADLs) under nursing supervision
• Assist in maintaining a safe, clean, and supportive patient care environment
• Perform unit-related tasks assigned by the Nurse Manager or designee

• Provide continuous observation of assigned patients to ensure safety
• Verbally redirect patients engaging in at-risk behaviors
• Maintain patient privacy, dignity, and rights

When assigned, the Patient Care Technician may function as a Virtual Safety Attendant supporting the hospital’s Telesitter patient monitoring program.

Responsibilities include:

• Providing continuous visual observation of patients using AvaSure® monitoring technology
• Maintaining focus on patient safety with no outside distractions
• Using two-way audio communication to redirect patients when needed
• Immediately notifying clinical staff if patient assistance is required
• Monitoring the patient environment and reporting potential safety hazards
• Participating in shift handoffs and collaborating with bedside nursing staff
• Setting up, troubleshooting, and maintaining telesitter monitoring equipment
• Educating patients and families on the telesitter safety program

• Participate in unit projects and patient care improvement initiatives
• Attend educational programs and in-service trainings related to patient care

• High School Diploma or GED preferred
• Must be currently enrolled in a professional or practical nursing program

• Acute care or hospital experience preferred

• BLS Certification – Healthcare Provider required
• Certified Nursing Assistant (CNA) strongly preferred

Successful candidates will demonstrate:

• Ability to accurately take and record vital signs
• Strong communication and interpersonal skills
• Excellent customer service and patient care skills
• Ability to work effectively in a fast-paced hospital environment
• Strong computer and documentation skills
• Ability to maintain patient confidentiality (HIPAA compliance)
• Ability to read, write, and communicate effectively in English

Working as a Patient Care Technician provides valuable clinical experience while making a meaningful impact on patient care. You’ll work alongside experienced nurses, physicians, and healthcare professionals in a supportive environment focused on patient safety, teamwork, and quality care.

If you are pursuing a career in nursing, patient care, or healthcare, we encourage you to apply and grow with us.