Director of Claims at WeDriveU

About WeDriveUWeDriveU is a premier provider of mobility solutions, specializing in shuttle and transit services that connect communities, campuses, and workplaces across the United States. As a business unit of the global mobility provider Mobico Group, WeDriveU is committed to delivering safe, sustainable, and innovative transportation options that enhance accessibility and reduce environmental impact.

Position Summary

We are seeking a dedicated and experienced Claims Manager to oversee and manage our claims portfolio with a focus on Workers Compensation (60%) and General Liability/Auto Liability (40%). This role plays a critical part in ensuring effective claims handling, risk mitigation, and compliance with applicable regulations while supporting injured employees and protecting company assets.

This is a temporary assignment of 1218 months, with the possibility of a one-year extension.

• Manage end-to-end Workers Compensation claims across multiple jurisdictions.

• Partner with third-party administrators (TPAs), adjusters, medical providers, and legal counsel to drive claim resolution and minimize costs.

• Monitor claim reserves, return-to-work programs, and modified duty assignments.

• Review incident reports, investigate claims, and ensure timely filing/reporting to carriers and state agencies.

• Analyze trends and loss data to identify opportunities for prevention and risk control.

• Educate field management and HR on WC processes and injury management best practices.

• Manage General Liability and Auto Liability claims in coordination with TPAs and insurers.

• Conduct or support internal investigations and witness interviews.

• Track litigation and pre-litigation activity, ensuring proper documentation and escalation.

• Collaborate with Legal, Safety, and Operations teams to mitigate liability exposure.

• Review accident reports and assess risk and potential liability.

• Assist in subrogation and recovery efforts.

• 58 years of experience in claims management with a strong focus on Workers Compensation and Liability claims.

• Experience working with TPAs, insurers, and legal counsel in multi-state environments.

• Familiarity with applicable laws and regulations governing WC and liability claims.

• Strong organizational, analytical, and communication skills.

• Ability to work independently and influence cross-functional teams.

• Bachelors degree or equivalent work experience; ARM, AIC, or other insurance-related certifications preferred.

• Willingness to travel is required.

• Transportation, logistics, or transit industry background.

• Experience with claim reporting systems and dashboards.

• Knowledge of safety and risk mitigation programs.

• Fluency in Spanish preferred

Why Join WeDriveU?

Youll be part of a fast-paced, mission-driven company that prioritizes innovation, collaboration, and people. At WeDriveU, we believe that great work is built on trust, transparency, and teamworkvalues youll see in action every day. Your work will help enable the mobility of thousands while contributing to the legal strength and scalability of our operations.

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

• Competitive compensation packages

• 401(k) with 4% employer match

• Financial Wellness Tool

• Commuter Benefits

Emotional Health

• Employee Assistance Program (EAP)

• PTO for part-time and full-time positions

• Paid holidays

• Pet & Legal Insurance

Personal Development

• On-the-job training and skills development

• Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.