Resident Assistant/CNA GLSL at Waterford Senior Living LLC – Waterford, Wisconsin

Locations:

• Beloit Senior Living / The Gardens
• Milton Senior Living
• Waterford Senior Living / Memory Care

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Welcome to the Care Team

Welcome to Great Lakes Senior Living. We are dedicated to providing a superior level of compassionate care, dignity, and respect to each and every person who enters our doors. We strive to create an environment of love, encouragement, and support—one that offers more than a home by providing security, independence, and opportunities to grow and thrive within a community of friendship and mutual respect.

As a Resident Assistant / CNA, you are at the heart of our mission. Through professional care, meaningful relationships, and daily support, you help foster fulfillment, comfort, and the best possible quality of life for our residents. We believe our residents should be treated with dignity, cared for professionally, and loved as family.

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Job Title: Resident Assistant / CNA

Reports To: Wellness Director / Assistant Director

FLSA Status: Non-Exempt

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Position Summary

This position is responsible for providing high-quality personal care and support services that enhance residents’ physical, emotional, and social well-being while maintaining a safe, respectful, and supportive environment.

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Essential Duties and Responsibilities

Core duties and responsibilities include, but are not limited to, the following:

• Provide assistance with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility, in accordance with each resident’s Care Plan.
• Deliver personal care services with compassion, professionalism, and respect for resident dignity.
• Assist with medication management in accordance with company policy and training.
• Observe residents for changes in physical, emotional, cognitive, or behavioral condition and promptly report concerns to management.
• Accurately document resident care and observations in the electronic care plan (ECP) system each shift.
• Interact positively with residents and families to support a welcoming, respectful community environment.
• Maintain a clean, safe, and orderly living environment for residents.
• Respond promptly to call systems, pages, and emergency situations in accordance with policies and scope of practice.
• Provide emergency care as trained and appropriate.
• Participate in reviews and care coordination with nursing staff.
• Assist with household tasks including light housekeeping, laundry, and meal service support as needed.
• Carry assigned communication devices and respond promptly while on duty.
• Complete all assigned tasks and documentation by the end of each shift.
• Maintain knowledge of and compliance with DHS 83 and DHS 89 regulations, as applicable.
• Provide tours and basic facility information to the public in a professional manner when requested.
• Attend all required staff meetings, in-services, and educational programs.
• Maintain a professional appearance and demeanor at all times.
• Report to work on time and prepared for scheduled shifts.
• Perform additional duties as assigned by the Executive Director or management team.

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Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

Education and Experience

• High school diploma or equivalent required.
• Certified Nursing Assistant (CNA) certification preferred.
• One year of experience in an assisted living or senior care environment preferred.

Certificates, Licenses, and Training

• Current CNA certification (preferred).
• CBRF certified in First Aid/Choking, Fire Safety, and Standard Precautions preferred.
• Experience working with the geriatric population preferred.

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Skills and Competencies

• Compassionate, resident-centered approach to care.
• Strong interpersonal and communication skills.
• Ability to manage emotional or difficult situations with professionalism.
• Strong observation, documentation, and problem-solving skills.
• Dependable, punctual, and accountable.
• Ability to work independently and collaboratively as part of a care team.
• Basic computer skills and ability to document electronically.
• Adaptable and able to manage changing priorities.
• Commitment to safety, quality care, and continuous improvement.

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Schedule and Availability

• Ability to work a flexible schedule, including every other weekend and every other holiday.
• Occasional travel may be required.

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Physical Demands

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made.

• Regular standing, walking, reaching, bending, and use of hands.
• Occasional sitting, climbing, twisting, and lifting.
• Ability to lift, push, pull, or move up to 50 pounds.

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Work Environment

• Moderate noise level typical of a senior living community.