Biomedical Technician at Safe Life US LLC – Brentwood, Tennessee

Safe Life is one of the fastest-growing providers of AEDs and life-saving readiness programs, united by a clear mission: helping communities Prevent Heartbreak. We deliver more than products - we provide end-to-end programs that combine equipment, training, and compliance support to keep organizations rescue-ready.

We are seeking an action oriented, hardworking and reliable Biomedical Technician to join our growing team! This is a unique moment to join us. We’re scaling rapidly, investing in our people, and building a high-performing team focused on real impact. If you’re looking for work that challenges you and truly matters, you’ll find it here.

The Biomedical Technician is responsible for the inspection, testing, recertification, and repair of Advanced Life Support (ALS) and Automated External Defibrillator (AED) devices. This role will own and manage the company’s Biomedical Service Department, ensuring all equipment is tested, serviced, and compliant before distribution.

Key Success Factors

Accountable & Reliable. You complete work accurately and on time, follow through without reminders, and communicate proactively if issues arise.

Detail Oriented. You follow testing and repair protocols with precision, ensuring every device is compliant and properly documented.

Quality & Safety Focused. You build trust through professional, clear, and solution-oriented interactions. You communicate in a way customers understand, are respectful of their time, and proactively identify opportunities to strengthen their readiness.

Team-Oriented & Communicative. You keep workflows moving by clearly communicating status, issues, and priorities, and working effectively with others.

Driven to make a difference. You are inspired to do your best every day not just because of what you do, but why you do it. You wake up every day thinking about your role in helping in achieving our shared goal of Preventing Heartbreak.

Key Tasks

Device Recertification

• Perform inspection, functional testing, and recertification of Advanced Life Support devices, including:
• Stryker LIFEPAK 15
• ZOLL X-Series
• Ensure all devices meet manufacturer specifications, safety standards, and regulatory compliance prior to resale or deployment.
• Maintain accurate documentation of testing, calibration, and certification records.

Device Service & Repair

• Diagnose, troubleshoot, and repair ALS monitors/defibrillators and AED units.
• Replace defective components, perform preventative maintenance, and conduct calibration.
• Verify device functionality through standardized testing protocols.

AED Testing & Quality Assurance

• Perform incoming inspection, testing, and verification of all AED units received for wholesale distribution.
• Ensure devices are fully operational and compliant with safety and performance standards.
• Maintain testing logs and device history records.

Service Operations Support

• Recommend testing procedures and quality control standards.
• Track service workflow and device status within company systems.
• Maintain service tools, testing equipment, and calibration schedules.
• Support process improvements related to device refurbishment, certification, and inventory readiness.

Compliance & Documentation

• Maintain service records, calibration documentation, and regulatory compliance logs.
• Ensure all work aligns with manufacturer guidelines, industry standards, and internal quality procedures.
• Support audits or regulatory reviews related to device servicing and certification.

Qualifications

• Associate’s or Bachelor’s degree in Biomedical Engineering Technology, Electronics, or a related technical field (or equivalent experience).
• 2+ years of experience servicing medical devices, preferably defibrillators, monitors, or AEDs.
• Experience with Stryker LIFEPAK or ZOLL defibrillator platforms strongly preferred.
• Strong troubleshooting and electronic diagnostic skills.
• Familiarity with medical device regulatory and documentation requirements.

Physical Requirements

• Ability to work in a stationary manner for extended periods while performing detailed inspection, testing, and repair work.
• Ability to use hands and fingers for fine motor tasks, including handling small components, tools, and electronic devices.
• Ability to lift and move equipment up to 25–50 lbs (with or without assistance).
• Ability to bend, stoop, and reach as needed to access equipment and workstations.
• Ability to visually inspect devices, including reading small print, screens, and diagnostic indicators.
• Ability to safely operate testing equipment, tools, and standard office/technical equipment.
• Ability to work in a climate controlled warehouse environment.