Property Operations Coordinator at Logan Property Management – San Diego, California

The Property Operations Coordinator plays a key role in supporting the day-to-day execution of operations across both affordable and conventional portfolios. This role acts as a central point of coordination between onsite teams and corporate departments, ensuring consistency, timeliness, and compliance in reporting, processes, and communication.

This position is highly detail-oriented and process-driven, responsible for supporting accounting workflows, operational reporting, onboarding/offboarding, and maintaining strong internal and resident-facing communication standards. The role is primarily based in the corporate office, with occasional onsite support as needed.

• Assist in compiling and distributing weekly and monthly property performance reports (occupancy, delinquency, budget tracking, etc.)
• Track completion of required reporting from onsite teams and follow up on outstanding items
• Maintain organized records of operational data, reports, and supporting documentation
• Support Regional Managers and corporate leadership with ad hoc reporting and analysis

• Partner with accounting to track and follow up on variances, missing documentation, and required submissions
• Assist with invoice tracking, vendor setup coordination, and CapEx documentation (including bid collection and organization)
• Ensure required financial documentation is submitted timely from onsite teams
• Support bank reconciliation follow-ups and basic financial tracking as directed

• Maintain and enforce standardized operational processes across the portfolio
• Track compliance with internal policies, procedures, and required workflows
• Assist in rolling out new initiatives, systems, and process improvements
• Monitor completion of required tasks (e.g., proposals, inspections, compliance deadlines)
• Support in booking travel

• Draft and distribute clear, concise communications to onsite teams on behalf of corporate leadership
• Serve as a liaison between operations, accounting, HR, maintenance, and onsite teams
• Ensure consistent messaging and timely follow-up across all levels of the organization
• Proactively track, follow up, and escalate outstanding items to reduce communication gaps

• Coordinate onboarding logistics for new hires, including system access, documentation, and training assignments
• Partner with HR and department leaders to ensure a smooth onboarding experience
• Support offboarding processes, including system access removal, documentation tracking, and communication coordination
• Assist in maintaining onboarding materials and process documentation

• Assist in tracking affordable housing compliance requirements (certifications, recertifications, file documentation)
• Monitor deadlines and follow up with onsite teams on outstanding compliance items
• Support audit preparation (e.g., REAC/NSPIRE, file audits) by organizing required documentation

• Assist in reviewing and routing resident concerns to appropriate teams for timely resolution
• Support documentation and tracking of employee relations matters in coordination with HR
• Help ensure consistent handling of sensitive situations with professionalism and confidentiality
• Monitor trends in resident and employee feedback and escalate as needed

• Provide occasional onsite support at San Diego-area properties to assist with operational needs, training support, or temporary coverage
• Perform light administrative support while onsite, including assisting with office organization, document management, and basic front-office functions as needed
• Support onsite teams during staffing gaps, transitions, or high-demand periods
• Assist with onsite training reinforcement to ensure consistency in processes and expectations

• Position is based in the corporate office with occasional travel required for onsite support and training
• Travel may include local San Diego properties and limited out-of-area support as needed
• Valid driver’s license and reliable transportation required
• Ability to travel between properties and corporate office during the workday

• 2–4 years of experience in property management, operations, or administrative coordination
• Experience supporting multi-site portfolios preferred
• Exposure to affordable housing programs (HUD, LIHTC, Section 8) strongly preferred
• Strong understanding of property management systems (e.g., Entrata, Yardi, AppFolio, RealPage)
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Highly organized with strong attention to detail and follow-through
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment

• Execution-focused: Ensures tasks are completed timely and accurately
• Process-driven: Understands and enforces standardized workflows
• Detail-oriented: Identifies and addresses gaps proactively
• Communicative: Clear, direct, and professional in all interactions
• Collaborative: Works effectively across departments and teams
• Adaptable: Able to shift between corporate and onsite support needs seamlessly