Key Holder at Clare V. – San Francisco, California

Founded in 2008 by Clare Vivier, Clare V. creates beautiful, chic, functional, and fun bags, accessories, clothing, and jewelry. We're committed to fostering a kind, collaborative workplace and building a business rooted in positive change. We love working with smart, talented people from diverse backgrounds and we're looking for a motivated Key Holder to join our retail team.

The Key Holder plays a critical role in delivering exceptional customer service and supporting daily store operations. This position is responsible for driving sales, maintaining visual standards, assisting with merchandising, and supporting opening and closing procedures. The ideal candidate is customer focused, organized, and confident leading the sales floor.

Customer Service:

• Ability to clientele and understand the customers' needs
• Capable of driving business by reatcing to customers' needs and wants
• Always acts in the best ineterest of the customer
• Strong sense of product knowledge and able to suggestively sell
• Ability to think creatively in business and seek sales opportunities
• Ability to effectively communicate with store manager
• Provides constructive feedback to the shop management
• Responds well to feedback from management and follows directives
• Able to identify a problem and properly report it
• Arrives on time and is floor ready
• Participates in store meetings and management meetings
• Assists in tagging new merchandise
• Restocking what has been sold
• Professional phone presence when calling clients
• Maintains a visually enticing store that is neat, clean, and organized
• Responds promptly to emails from management while working
• Takes assigned Lessons and quizzes
• Able to receive and process transfer orders and RTV’s
• Able to open and close a store
• Understanding of surrounding retail competition
• Abides by Clare V. policies and procedures
• Prioritizes workload to maximize efficiency and minimize the impact on customer experience
• Seek creative solutions to challenges
• Maintains a healthy work environment

Qualifications / Skills:

• High School diploma or equivalent combination of education and sufficient work experience
• 1+ years retail experience
• Strong verbal and written skills
• Ability to communicate effectively
• Strong eye for fashion
• Ability to perform effective selling techniques to achieve sale and repeat business
• Basic computer skills
• Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product
• Ability to work a flexible schedule including holidays & weekends
• Ability to open and close a store
• Able to travel to other stores within the market/region

Physical Requirements:

This position requires the ability to perform essential retail functions, with or without reasonable accommodation, including:

• Standing and walking for extended periods during scheduled shifts
• Frequent bending, reaching, stooping, and kneeling
• Climbing ladders or step stools to access merchandise and displays Lifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 40lbs. including overhead lifting
• Repetitive use of hands and arms for handling products, operating POS systems, and visual merchandising

Clare V. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture at Clare V. and within our larger community.

Notice to California applicants: https://privacy.clarev.com/job-applicant-privacy-notice