Release Manager at Frontline Homeowners Insurance – Lake Mary, Florida

At Frontline Insurance, we are on a mission to Make Things Better, and our Regional Underwriting Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Regional Underwriting Manager where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Release Manager enjoys robust benefits:

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Release Manager:

• Develop and maintain a detailed release calendar and schedule, coordinating with all relevant teams to ensure alignment and readiness
• Create, maintain and improve detailed documentation of release process, deployment and rollback plans, and post-release reviews
• Manage and coordinate the deployment of software across various environments, ensuring proper configuration and stability
• Conduct release readiness reviews with Development, DevOps, Infrastructure teams and business stakeholders as needed
• Collaborate closely with DevOps engineers to ensure alignment between release management and CI/CD pipelines, optimizing continuous integration and delivery practices
• Identify, assess, and mitigate risks associated with releases, including potential impacts on systems, integrations, timelines, and business operations.
• Ensure that release management processes comply with industry best practices, and adhere to internal compliance policies and audit requirements
• Be knowledgeable about automation tools and scripts such as Jenkins, Terraform, and Docker to better understand build & deployment pipelines
• Monitor and manage software versions across different release phases and environments to assist service vendors with pipeline quality assurance
• Serve as the primary point of contact for all release related communications and ensure transparency throughout the release process
• Establish and track KPIs for release management
• Implement best practices and drive continuous improvement initiatives within the release management process leveraging feedback and lessons learned from prior releases
• Provide training and mentorship to team members on release management best practices, fostering a culture of continuous learning and process improvement.

What we are looking for as a Release Manager :

• 5+ years of experience in software release management
• Experience with version control systems such as Git including managing branching strategies
• Hands on experience with CI/CD pipelines including the ability to configure, monitor, and optimize automated pipelines
• Familiarity with relevant tools and technologies, especially JIRA, Jenkins and Terraform
• Experience in cloud platforms such as AWS, Azure, or GCP
• Technical orientation and strong understanding of SDLC
• Understanding of industry leading Agile methodologies and frameworks such as Scrum, Kanban, etc.
• Ability to work in a complex environment with ever-shifting priorities
• Strong analytical and problem-solving skills
• Ability to work in fast paced environments
• Demonstrable ability to work with multiple stakeholders and manage competing priorities
• Ability to work effectively across functional areas fostering collaboration and teamwork
• Demonstrable willingness to assume new responsibilities, and initiative
• ITIL/ITSM experience
• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Excellent written and verbal communication skills.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.