PATH Program Owner at EPIC Health System LLC – Southfield, Michigan

Department: Specialized Operations (Spec Ops)
Reports To: Head of Specialized Operations / Executive Leadership
Employment Type: Full-Time
Location: Southfield, MI
Travel: Moderate (as needed for program launches and implementation)

At EPIC Health, we are building innovative, scalable care models designed to better serve our patients and communities. The PATH Program Owner plays a critical leadership role in designing, launching, and scaling high-impact programs across our organization.

This role serves as the end-to-end owner of PATH program development, including:
Balance, Relief, Mind, and Her

You will be responsible for building programs from the ground up—ensuring they are operationally sound, financially viable, and scalable across the EPIC platform.

The PATH Program Owner oversees the full lifecycle of each program, including:

• Product development

• Operational design and workflow architecture

• Launch execution and go-live readiness

• Integration with MSO shared services

• Cross-functional coordination

• Ongoing performance optimization and scaling

This role ensures all programs align with EPIC’s operational frameworks, including 808 standards and MSO infrastructure.

• Design and define the structure of each PATH program

• Build scalable, repeatable service delivery models

• Develop SOPs, operational playbooks, and workflows

• Establish pricing strategy and operational feasibility

• Align program design with organizational growth strategy

• Lead end-to-end program build and deployment

• Coordinate pilot programs and MVP testing

• Drive go-live readiness across locations

• Ensure operational stability prior to scaling

• Design workflows across intake, service delivery, documentation, and reporting

• Ensure alignment with internal operational standards (808 framework)

• Integrate clinical and non-clinical workflows

• Identify inefficiencies and optimize processes

• Establish measurable checkpoints and controls

• Coordinate integration with key internal services:

  • Billing

  • Marketing

  • HR

  • Finance

  • Compliance

  • IT

• Define service expectations and workflows

• Ensure seamless support across all PATH programs

• Partner with leadership across:

  • Specialized Operations

  • Clinical Teams

  • Marketing

  • Finance

  • Operational Leadership

• Drive clarity in roles, ownership, and accountability

• Manage dependencies across teams to ensure execution

• Define and track key program KPIs

• Monitor financial performance, margins, and efficiency

• Identify opportunities for growth and expansion

• Lead continuous improvement initiatives

• Strong operational and systems thinking

• Experience in product or program development

• Proven ability to execute complex initiatives

• Cross-functional leadership and influence

• Scalable mindset with focus on growth

• Change management and process improvement expertise

• High accountability and ownership mentality

At EPIC Health, you won’t just build programs—you’ll build the future of care delivery.

• Work on high-impact, organization-wide initiatives

• Collaborate with executive leadership

• Drive innovation in healthcare delivery models

• Be part of a mission-driven, fast-growing organization

• Opportunity to scale programs across multiple markets

• Competitive Compensation

• Comprehensive Benefits (Medical, Dental, Vision, Disability, Life)

• 401(k) Retirement Plan

• Paid Time Off & Holidays

• Professional Growth & Leadership Exposure

• A high-performance, entrepreneurial work environment

If you're ready to own, build, and scale programs that redefine healthcare delivery, we want to meet you.