Product Manager in Denver, Colorado at SugarCRM
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Job Description
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
About the Role
We’re looking for a motivated Product Manager to help define, build, and improve key capabilities across our product portfolio. In this role, you will support the evolution of our platform to enable modern workflows, deliver intuitive user experiences, and create meaningful value for customers and the business.
You’ll work closely with Engineering, UX, Architecture, and GoToMarket partners to deliver features that solve real customer problems and contribute to product adoption and growth.
**This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.**
*We are not able to offer Visa sponsorship at this time*
Contribute to Product Roadmaps:
Support the development and execution of the product roadmap for your product area, helping ensure features are aligned with customer needs, business goals, and overall product strategy.
Drive Feature Delivery:
Translate customer feedback, market insights, and business requirements into clear product requirements, user stories, and acceptance criteria in collaboration with Engineering and Design.
Collaborate Across Teams:
Partner with Engineering, UX, and crossfunctional stakeholders to balance customer value, usability, and technical feasibility throughout the product development lifecycle.
Learn from Data & Feedback:
Help define and track success metrics such as feature usage, adoption, and customer feedback; share insights with the team to inform continuous improvement.
3+ years of product management experience, building and delivering commercial, customerfacing software products
Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains
Strong understanding of user workflows, system design, and datadriven product development
Excellent communication, stakeholder management, and product storytelling skills
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field
Expected salary range, depending on experience.
$110,000 - $150,000 a year