Regulatory Compliance Manager at Norfolk Redevelopment And Housing Authority – Norfolk, Virginia

Job Posting Title: Regulatory Compliance Manager

NRHA’s Vision and Mission

At the Norfolk Redevelopment and Housing Authority (NRHA), we’re proud to be the largest housing and redevelopment authority in Virginia and a leader in real estate development and property management across the country. Since 1940, we’ve been working to revitalize and improve neighborhoods in Norfolk. We also acknowledge that public housing has a complicated history, tied to issues of social injustice and racial inequality. While we haven’t always gotten it right, we’re committed to making positive change by offering quality housing options that support diverse, mixed-income communities. Our vision is to provide quality housing choices in neighborhoods where people want to live. Our mission is to provide quality housing opportunities that create sustainable, mixed-income communities.

Position Summary

The Regulatory Compliance Manager provides independent oversight of agency-wide compliance with federal housing regulations. Reporting to senior leadership, this role is responsible for establishing and leading a centralized compliance function that ensures adherence to HUD requirements, promotes, data integrity.

The position also supervises the ADA compliance agent and ensures alignment of accessibility standards with federal regulations.

Essential Functions

• Provide comprehensive compliance oversight across:
  • Low-Income Public Housing (LIPH)
  • Housing Choice Voucher (HCV)
  • Project Based Voucher (PBV)
  • Low-Income Housing Tax Credit (LIHTC)
• Ensure compliance with HUD regulations, federal guidelines, and internal policies.
• Oversee agency-wide compliance monitoring systems and corrective action processes.
• Supervise and support ADA Compliance Agent
• Design and deliver training on:
  • Fair Housing
  • Reasonable Accommodations
  • HOTMA
  • HUD regulatory updates
• Serve as the agency’s subject matter expert on HUD compliance,
• Develop and revise policies and procedures to maintain regulatory alignment and reduce risks.
• Provide strategic guidance, compliance analysis to leadership staff.

Job Performance Requirements

• Track and report on regulatory risks, internal controls, and overall effectiveness
• Develop and deliver ongoing staff training on HOTMA and HUD policy updates
• Develop, update and implement Standard Operating Procedures (SOPs) in response to regulatory changes.
• Create and maintain job aides and reference materials to support staff compliance and consistency.
• Maintain key agency policy documents, including;
  • Administrative Plan
  • Admissions and Continued Occupancy Policy (ACOP)
• Lead coordinator for the development and submission of the agency’s Annual Plan.

Minimum Qualifications

• Bachelor’s degree in Social Sciences or other related field is required for this position.
• Seven to nine years of progressively responsible experience in housing compliance.
• Required certifications: Housing Specialist, Occupancy Specialist, and Rent Calculation.
• Equivalent combinations of education, training, and experience may be considered.

Special Requirements

• Must possess a valid driver’s license.

• Subject to a background check and reference verification prior to hire.

• Must maintain confidentiality and adhere to NRHA’s code of conduct and ethics policies.

Knowledge, Skills, and Abilities

• Extensive knowledge of HUD regulations across multiple housing programs
• Strong ability to interpret and apply complex regulatory requirements
• Expertise in:
  • Regulatory interpretation and application
  • Policy and Procedure development
• Strong analytical and risk mitigation skills
• Leadership and supervisory skills, including oversight of ADA compliance functions.
• High level of professional integrity and sound judgement.
• Excellent written and verbal communication skills.
• Ability to ensure compliance across multiple programs

Physical Requirements

The Norfolk Redevelopment and Housing Authority is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law. We value diversity and encourage individuals from all backgrounds to apply.

NRHA will consider equivalent substitutes for education and/or experience, provided that the candidate can demonstrate that he/she has obtained the knowledge and skill necessary to perform the duties of the job.

NRHA offers a competitive compensation and benefits package. The compensation offer will be determined by the candidate's work history and skill set. Benefits include VRS retirement, medical, dental, and vision insurance; life insurance; long-and short-term disability insurance; tuition reimbursement options; public service loan forgiveness, and much more.

Drug Free Workplace: NRHA maintains a drug free workplace.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

The Norfolk Redevelopment and Housing Authority is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law. We value diversity and encourage individuals from all backgrounds to apply.