Installation Manager at Sting Alarm Inc – Las Vegas, Nevada

Lead Elite Security Installations & Drive Operational Excellence Join Sting Alarm as Installation Manager!

Job Title: Installation Manager
Company Name: Sting Alarm Inc
Pay Range: $90,000 - $100,000/year based on experience + Performance Bonuses
Employment Type: Full-Time
Schedule: MondayFriday
Location: Las Vegas, NV
Industry: Low Voltage Security, Access Control & Fire (Residential, Commercial, Industrial, Government)

Sting Alarm Inc is seeking a driven and experienced Installation Manager to oversee and elevate all Fire and Security Alarm installation operations across the Las Vegas market. This leadership role is responsible for managing installation teams, ensuring high-quality system deployments, maintaining strict code compliance, and driving departmental profitability and performance metrics.

The Installation Manager plays a key role in aligning Sales, Operations, and Field Teams to ensure projects are completed on time, within budget, and to the highest quality standards. This position is ideal for a hands-on leader with strong technical knowledge of fire alarm and low-voltage systems who also understands financial metrics, technician performance management, and operational growth strategies.

Since 2003, Sting Alarm has been Las Vegas trusted provider of comprehensive security solutions. We proudly serve residential, commercial, industrial, and government clients with advanced fire alarm systems, smart home security, access control, video surveillance, and monitoring services.

Our reputation is built on reliability, technical expertise, and long-term client relationships. We stay ahead of the industry with cutting-edge technology while investing in our people through mentorship, training, and advancement opportunities. At Sting Alarm, we dont just install systems we build careers and lasting partnerships.

• Installation Operations Management

  • Lead daily operations for residential and commercial fire and security alarm installations.

  • Oversee project scheduling, staging, labor allocation, and material coordination.

  • Ensure compliance with AHJ requirements, NFPA 72 standards, IBC/IEC standards, and local/state regulations.

  • Maintain high installation quality standards and accurate documentation.

  • Ensure projects are completed on time and within budget.

• Financial Accountability & Performance Metrics

  • Manage and improve departmental Gross Profit Margin (GPM).

  • Monitor labor efficiency, material usage, overtime, and job costing.

  • Partner with Sales to support accurate scoping and improve closing ratios.

  • Track and improve technician utilization (target 8090% depending on department).

  • Monitor installation revenue and recurring monthly revenue (RMR) from new system add-ons.

  • Reduce rework, deficiencies, and call-backs.

• Team Leadership & Development

  • Lead, mentor, and evaluate Installation Project Managers, Lead Technicians, Technicians, and Coordinators.

  • Conduct ride-alongs, field audits, and performance reviews.

  • Support technician licensing and certifications (NICET, OSHA, manufacturer training).

  • Foster a culture of safety, accountability, and high performance.

• Process Improvement

  • Standardize installation workflows and best practices.

  • Improve inventory accuracy, vehicle stocking, and tool management.

  • Strengthen communication between Sales, Service, and Accounting departments.

  • Implement continuous improvement strategies to drive efficiency.

• Customer Experience & Issue Resolution

  • Serve as an escalation point for installation-related concerns.

  • Resolve customer issues promptly and professionally.

  • Maintain high customer satisfaction ratings and online reviews.

  • Support repeat and referral business growth.

• Minimum 5+ years of experience in Fire and/or Security Alarm installations.

• Minimum 3+ years in a supervisory or managerial role.

• Strong knowledge of low-voltage systems, fire alarm design, and NFPA 72 compliance.

• Ability to analyze KPIs, financial reports, and operational data.

• Excellent leadership, communication, and customer service skills.

• NICET Level II or higher (Fire) preferred.

• Industry manufacturer certifications preferred.

• Nevada F-Card preferred.

• High School Diploma or GED required.

• Valid drivers license required.

• Compensation

  • $90,000 $100,000 annual salary (based on experience)

  • Performance-based bonuses tied to KPIs and departmental growth

  • Bi-weekly pay cycle

  • Retirement savings program

• Health & Wellness

  • Medical Insurance

  • Dental Insurance

  • Life and Disability Insurance Options

• Career Development

  • Paid training and certifications

  • Leadership development opportunities

  • Manufacturer certification programs

  • Tech package (smartphone or tablet provided)

• Work-Life Balance

  • Paid holidays

  • Paid vacation and sick time

  • Paid parental leave

• Additional Perks

  • Company vehicle or mileage reimbursement

  • Uniforms provided

  • Company events

  • Employee rewards and incentive programs

• Full-Time

• Monday Friday

• Standard business hours (occasional after-hours support may be required for critical project needs)

• Las Vegas, NV

• Primarily office and field-based role

• Projects located throughout the Las Vegas metropolitan area

  • Regular site visits required

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

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