Director of Programs at Continuum of Colorado Inc. – Aurora, Colorado

Continuum of Colorado has an opening to be our Director of Programs. We are looking for an energetic leader who provides strategic and operational leadership to ensure high-quality, person-centered services for individuals with Intellectual and Developmental Disabilities (IDD) and their families. This role plans, organizes, and directs the administrative functions necessary to achieve program objectives, with a strong emphasis on individual choice, quality service delivery, and regulatory compliance. The Director of Programs ensures programs operate effectively and in alignment with each person’s preferences, goals, and support needs, while identifying opportunities for growth and innovation. By leveraging the creativity and expertise of team members, the position advances new initiatives, strengthens procedures, and continuously improves program outcomes.

In addition, the Director of Programs builds and supports competent leadership teams responsible for day-to-day program oversight and service delivery. This position develops and communicates clear policies, practices, and expectations to management, ensuring services are delivered by trained, qualified, and mission-driven staff. They oversee the health and safety of individuals served by monitoring the implementation of safety protocols and regulatory standards from Health Care Policy and Financing (HCPF), Colorado Department of Public Health and Environment (CDPHE), and by ensuring that medical services are provided respectfully, accurately, and in accordance with physician orders and individual and family needs.

This position does offer opportunities to work remotely; however, depending on the programmatic need, you will need to be able to work daily in the office, at programmatic sites, and in the community, as well. Due to the nature of the role, the ideal applicant will live within the Denver/Aurora Metro area. Additionally, we’re committed to a great work-life balance here, so you’ll get to work full-time at 36 hours/week with a 4-day work week, Monday through Thursday, with flexibility and availability to be on call to assist with residential needs, crisis situations, and after-hours coverage.

Requirements and Preferences

• Bachelor’s degree from an accredited college or university in Human Services, or in a similar field, is preferred
• Minimum of five (5) years of experience in Intellectual and Developmental Disabilities field, or in a similar field, is preferred
• Minimum of five (5) years of management experience, including direct supervision of employees, is required
• Thorough working knowledge of Health Care Policy and Financing (HCPF), Colorado Department of Public Health and Environment (CDPHE), and related regulatory frameworks is required
• Demonstrated knowledge of management principles and their practical application is required
• Experience in the nonprofit sector is preferred
• Ability to work flexible hours, as needed
• Reside within the Denver/Aurora metro area
• Possess a valid Colorado driver's license and proof of auto insurance with reliable means of transportation
• Meet our driving requirements: have a driver's license for the last three (3) years with no suspensions/revocations and no more than two (2) moving violations in the past three (3) years

We are committed to racial equity, diversity, and inclusion in all aspects of our organization and our partnership with the IDD community. Our work is rooted in the firm belief that all people deserve respect and dignity, where we embrace and celebrate varied identities, preferences, and perspectives. These values are essential to our organization’s excellence and to achieving our objective of a more equitable and inclusive community for all. We will ensure our systems, policies, practices, actions, and communications are equitable, including how we attract, hire, engage, develop, promote, retain, and retire BIPOC and other underrepresented or marginalized talents. We intentionally engage in an ongoing process of active learning and growth to advance a culture reflective of a shared purpose and belonging.

Starting Salary and Benefits
$76,000 - $83,000 / annually - Exempt

Sign-on bonus of $2,000!*

• Health/dental/vision coverage
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance
• Generous paid time off and holiday pay
• Same day pay available with Tapcheck
• 401(k) investment plan, with an employer match of up to 4%
• Mileage reimbursement
• Certified Employer for Public Service Loan Forgiveness Program
• Tuition reimbursement program
• Healthcare reimbursement and flexible spending plans
• Employee assistance program
• Employer-paid training

Additional Responsibilities

• Assures employees effectively operate programs and support services to ensure safe and quality services are provided to individuals and families
• Develops, monitors, and implements policies and procedures based on regulatory requirements (CDPHE, HCPF); ensures appropriate implementation and follow-through by supervisees
• Works with the agency's Executive Team in strategic planning; exhibits creativity and ability to implement new and innovative ideas to improve organizational viability
• Responsible for managing all business and programmatic matters in accordance with regulatory requirements
• Oversees the work activities of Regional Managers, Nurse, and nursing activities in all programs
• Ensures all regulations are met regarding reportable incidents; expeditiously informs Mistreatment, Abuse, Neglect and/or Exploitation (MANE) investigator(s) when MANE allegations are reported and ensures investigations begin quickly to ensure individual safety and according to CDPHE, HCPF, and agency requirements
• Monitors productivity and prioritizes work activities of supervised staff to ensure balanced workloads and individual requirements are met; provides assistance as needed
• Trains, coaches, and mentors Regional Managers to ensure their ability to effectively and independently problem-solve situations with individual, families, and employees; provides feedback and recommendations as needed
• Provides supervisees with ongoing feedback related to performance through regular supervision and performance evaluations
• Reviews, provides input, and ensures Regional Managers provide regular feedback to their supervisees through ongoing supervision and timely performance evaluations; ensures all departmental evaluations are completed as required
• Oversees and assists with recruitment, hiring, training, performance feedback, and evaluation processes of team members
• Assists in the development of departmental budget(s) for respective facilities and programs in collaboration with the Senior Director
• Oversees and manages program and facility budgets; ensures departments stay within allocated budgetary goals
• Identifies budgetary needs and makes recommendations; solicits input from team members and ensures they are aware of budgetary goals and constraints
• Problem-solves budget variances with management team and supervisees; identifies fiduciary and budgetary problems and involves others in seeking solutions
• Attends and actively participates in assigned committees and meetings (Management, Risk Management, etc.)

*Eligibility and total amount approved may vary; see program details for more information.