Marine Service Advisor at Boater's World Marine Centers – Lake Placid, Florida

Boater’s World Marine Centers is expanding our service department in Lake Placid, FL and is actively hiring a Marine Service Writer / Service Advisor to support our growing operation.

If you enjoy working in a fast-paced, customer-focused environment and want to be part of a team where your work directly impacts both the customer experience and shop performance, we’d like to connect.

Enjoy a lower cost of living, less traffic, and a more relaxed pace of life while working with a stable and growing marine dealership. It’s an opportunity to build your career without the stress of a major metro market.

• Greet customers and provide professional, customer-first support
• Document repair needs, unit conditions, and service history
• Create accurate repair orders and estimates using Lightspeed
• Communicate job status updates and obtain approvals throughout the process
• Coordinate with technicians, parts department, and vendors
• Identify additional service opportunities to support customer needs
• Assist with general service office operations and follow-up

This is not a comprehensive list of duties. Responsibilities may evolve based on business needs.

• Previous Service Writer / Service Advisor experience (marine or powersports preferred)
• General knowledge of boats, marine engines, or similar equipment
• Experience with dealership systems (Lightspeed preferred)
• Strong communication, organization, and multitasking ability
• Ability to work efficiently in a fast-paced environment
• Team-oriented with a proactive, problem-solving mindset

• Full-time: 8:00 AM – 5:00 PM
• Sundays off + one weekday off
• Overtime may be required during peak seasons
• Physical requirements include lifting up to 50 lbs, bending, and reaching

• Growing organization with advancement opportunities
• Stable, team-oriented work environment
• Opportunity to work closely with service, parts, and customers
• Be part of a company passionate about boating and customer service

If you’re looking for a role where you can grow your career, stay busy, and make a direct impact on customer experience, we encourage you to apply.