Retail Agent-Fulltime at Hotel Management of New Orleans LLC – New Orleans, Louisiana

City Sightseeing New Orleans provides Hop-On Hop-Off tours on Double-Decker, Open-Top buses. Our professionally conducted, entertaining sightseeing tours are the Best Way for visitors to see and enjoy New Orleans convenient, fun, and historically accurate. Great Product Great market!

We are looking for assertive Sales Agents who have the skills and desire to go after potential customers, and provide a high level of customer service have to be outgoing and charismatic, and must Know and Love everything about New Orleans!

Skills and Knowledge:

• Highly motivated, goal-oriented individual who strives to meet sales goals, and works well both independently and on a team.
• Ability to attract and engage customers, promote products and services, and convert sales.
• Exceptional verbal communication, listening, and presentation skills to handle customers in a friendly and helpful manner.
• Ability to multi-task in a calm and collected manner.
• Standing, walking, climbing stairs in exterior and interior spaces for extended periods of time.

Duties:

• Providing guests with tour and general visitor information in an efficient manner.
• Processing credit card, cash and voucher/coupon sales transactions accurately on the company's hand-held point of sale system.
• Meeting daily and weekly sales goals.
• Managing guest requests and complaints with satisfactory response to resolution.
• Soliciting customer feedback to improve sales and service

Qualifications:

• Previous sales and/or cash handling experience
• High School education or higher
• Good Computer / iPad skills

Benefits:

• Competitive Hourly Pay
• Ticket Sales Commissions
• Medical / Dental / Vision Benefit Options
• Paid Vacation
• Bonuses

Schedule:

• 7 Days a week scheduling of Daytime Shifts
• Part Time & Full Time Positions