Pre-Owned Vehicle Sales Manager at Gordon Chevrolet – Garden City, Michigan

Pre-Owned Manager
Gordon Chevrolet | Garden City, MI

Overview
Gordon Chevrolet is looking for a proven Used Car Manager to lead and grow our used vehicle operation. This is a hands-on role focused on driving volume, maximizing gross, and building a high-performing team.

What You’ll Do

Drive Performance

• Increase used vehicle volume and gross profit
• Track KPIs and adjust strategy to improve results
• Partner with leadership to hit monthly and annual goals
• Ensure strong CRM execution (lead handling, follow-up, close rate)

Manage Inventory

• Acquire the right inventory based on market demand
• Maintain proper inventory levels for turn and profitability
• Price vehicles competitively using live market data
• Oversee reconditioning for speed, quality, and cost control

Lead the Team

• Coach and develop sales staff to improve performance
• Work deals, TO customers, and stay active on the floor
• Set clear expectations and hold the team accountable

Appraise & Price

• Accurately appraise trades using market data and condition
• Maintain consistent, profit-focused appraisal practices
• Adjust pricing strategies as the market shifts

Customer Experience

• Ensure a smooth process from first contact to delivery
• Resolve issues quickly and professionally
• Maintain strong CSI and online reputation

What We’re Looking For

• 3+ years in used car management or similar role
• Proven ability to drive volume and gross
• Strong in appraisals, inventory strategy, and pricing
• Experience managing reconditioning and costs
• Strong leadership, communication, and closing skills
• Data-driven and results-focused
• Valid driver’s license

Why Gordon Chevrolet

• Competitive pay and benefits
• Stable, family-owned dealership (43+ years)
• Leadership team that supports performance
• Real opportunity to impact and grow the business

Apply
If you can drive results and lead from the front, we want to talk.