Care Coordinator at Odyssey House Inc. – Salt Lake City, Utah

Odyssey House is seeking a full-time Care Coordinator to join our ACT Team!

Summary: Odyssey House's Mission is "Empowering people to heal and build better lives." We are dedicated to helping individuals and families reclaim their lives through effective substance abuse treatment, prevention, and mental health services. Our programs address education, job skills, healthcare, sober housing, behavioral management, and aftercare support to ensure lifelong success. We are proud to be the largest treatment provider in Utah, with the most innovative programs available. ‘We Are Recovery,’ and we mean it with all our hearts.

Odyssey House’s Core Values

• Integrity (I) – We do what is best for the clients and community. Always
• Wholeheartedness (W) – We are sincere in our commitment towards a better life for all.
• Connection (C) – We seek opportunities to engage with one another.
• Personal Growth (G) – We are curious about how to be better versions of ourselves.

Location: Salt Lake City

Full-Time Benefits Include:

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b match after 1 year
• Accrue up to 34 paid days off annually
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation!)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

Job Description:

Care coordinators provide support to individuals experiencing severe Mental illness (SMI) who are receiving services from the Assertive Community Treatment (ACT) Teams. As an ACT team member, the care coordinator works with community resources who provide services including shelter, housing, detoxification, mainstream benefits, employment, and transportation. Assists individuals in daily living activities and establishing and maintaining linkages that provide education, support, and independence in the community.

• Provide case management services for participants, including assisting participants in obtaining housing, coordinating with criminal justice agencies, and assisting clients with activities of daily living such as medication management and independent living skills.
• Facilitate recovery planning for participants
• On-call rotation: Respond to crisis calls for assessment and pertinent intervention. Report program activities and development, crises, and any other pertinent information to appropriate chain of command. Be available for 24-7 crisis intervention
• Provides services within the requirements for the ACT team
• Participates as an active member of all team meetings.
• Proactively involve and communicate with collateral supports, including family, significant others, probation officers, judges, caseworkers, and others
• Document all incidents immediately and report as required.
• Complete accurate and thorough client reports, such as court reports, in required timeframes.
• Other duties as assigned.

Requirements Licensure / Education / Prior Experience Required:

• Bachelor's degree in psychology, social work or related field preferred.
• Two years or more of related employment as a care coordinator or interfacing with the community resources that support reentry into the community preferred. (Housing, shelter, employment etc.) is preferred
• Lived experience preferred.
• Fluency in Spanish is preferred
• Trauma Informed Care experience is preferred.
• Must be able to drive agency vehicles

Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license.

All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.

Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Physical Demands of the Job: Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times.

EEOC Statement: Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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