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Sr. Engineer - IT Service in Wada at Zeeco

NewJob Function: Information Technology
Zeeco
Wada
Posted on
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Job Description

Sr. Engineer - IT Service

Job Role: IT Network Support Engineer

Experience: 5–8 Years
Location: Palghar, Maharashtra
Department: IT Infrastructure / Network Operations

Role Overview:

We are seeking a skilled IT Network Support Engineer responsible for managing enterprise network infrastructure, ensuring system uptime, and handling security operations. The role involves hands-on experience with firewalls, servers, virtualization, and troubleshooting network-related issues across corporate environments.

Key Responsibilities:Network & Infrastructure Management
  • Administer and maintain LAN, WAN, and WLAN networks ensuring high availability and performance
  • Configure and manage network devices including routers, switches (Cisco), and wireless infrastructure
  • Implement and troubleshoot VLANs, routing protocols (OSPF, BGP, EIGRP), and switching technologies
  • Monitor network performance and proactively identify bottlenecks or vulnerabilities
Firewall & Security Management
  • Configure and manage firewalls (Sophos, Checkpoint) including NAT, VPN, and security policies
  • Implement and maintain IPS/IDS, DMZ architecture, and SSL/TLS inspection rules
  • Monitor network traffic using tools such as Wireshark, Nmap, and SolarWinds
  • Investigate security incidents, perform root cause analysis, and implement corrective actions
Server & System Administration
  • Install, configure, and maintain Windows Server (2012 R2 / 2016) environments
  • Manage Active Directory infrastructure including GPO, LDAP, FSMO roles, and replication
  • Administer core services such as DNS, DHCP, and backup systems
  • Handle virtualization platforms like Hyper-V and VMware
VPN & Remote Access Management
  • Configure and support VPN solutions including IPsec, SSL, and Site-to-Site VPNs
  • Manage secure remote access for users and troubleshoot connectivity issues
IT Operations & Support
  • Perform routine hardware and software maintenance across systems
  • Provide L2/L3 support for network and system-related incidents
  • Follow ITIL processes including incident management, change management, and patch management
  • Maintain documentation for network configurations, processes, and troubleshooting guides
User & System Support
  • Support Office 365 configuration and user management
  • Configure and troubleshoot email systems and end-user connectivity
  • Provide technical support for hardware, OS (Windows/Linux/Mac), and network issues
Required Skills & Competencies:
  • Strong knowledge of networking concepts (OSI Model, TCP/IP, VLANs, Routing Protocols)
  • Hands-on experience with firewall configuration (Sophos/Checkpoint preferred)
  • Proficiency in Windows Server administration and Active Directory
  • Experience with network monitoring and security tools (Wireshark, SolarWinds, Nmap)
  • Knowledge of virtualization technologies (VMware, Hyper-V)
  • Familiarity with Office 365 administration
  • Strong troubleshooting and analytical skills
Preferred Qualifications:
  • Bachelor’s degree in Computer Engineering / IT or related field
  • Certifications such as CCNA / CCNP / Microsoft Certified / Security certifications are an advantage
  • Experience in corporate or enterprise IT environments
Key Attributes:
  • Strong problem-solving mindset with attention to detail
  • Ability to work in a fast-paced, multi-user environment
  • Good communication and documentation skills

Job Location

Wada

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