National Account Manager in Solon, Ohio at Signum Dorn

About Signum
Signum is a leading provider of innovative display solutions, serving Fortune 500 companies and a wide range of retailers for over 40 years. With a team of 100 professionals in our Solon facility, we deliver high-quality products and exceptional service. Our sister company, Dorn Color, founded in 1926, specializes in custom color cards, fan decks, and marketing collateral. Together, Signum and Dorn are recognized as industry leaders in custom display and color solutions.

Position Overview
We are seeking a dynamic National Account Manager to join our team. This is a key sales role in a growing business, offering the opportunity to build new customer relationships, expand existing accounts, and contribute to creative product solutions. You will leverage your design and problem-solving skills to develop tailored solutions that meet customer needs, while collaborating with both internal and external teams to ensure successful execution. This position reports directly to the Chief Commercial Officer (CCO).

Responsibilities
• Serve as the primary contact for key national accounts, ensuring strong relationships and consistent service.
• Prospect and develop new business relationships.
• Drive profitable account growth through upselling and cross-selling.
• Present capabilities and collaborate internally to deliver innovative, value-engineered display solutions.
• Partner with leadership, estimating, and project management teams to support pricing, execution, and strategic planning.
• Monitor account performance and communicate key opportunities and risks to leadership.
• Development of Key Account strategies that will be executable for success.

Requirements
• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Proven success selling custom solutions, ideally within point-of-purchase displays or marketing collateral.
• Demonstrated ability to build and grow a book of business using a solution-oriented sales approach.
• Strong customer-facing communication skills with the ability to develop creative, value-engineered solutions.
• Effective project management skills, including the ability to manage multiple priorities and timelines.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) for daily business operations, reporting, and presentations.
• Experience using CRM platforms such as HubSpot to manage pipelines, track customer interactions, and support account growth.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement
Signum LLC is an equal opportunity employer and does not discriminate in its employment decisions on the basis of race, color, religion, national origin, sex, disability, age, military and/or veteran status, genetic information, or on any basis which would be in violation of any applicable federal, state or local law. Signum LLC will make reasonable accommodations for qualified individuals with disabilities or religious needs unless doing so would result in an undue hardship to Signum LLC.

Any employee with questions or concerns about this Equal Employment Opportunity Policy and its implementation in the workplace is encouraged to bring the matter to the attention of the Human Resources Department. Signum LLC takes this policy seriously and will not retaliate against any employee who, in good faith, raises questions or concerns with respect to equal opportunity or any form of discrimination, or who assists in the investigation of such matters. Employees found to be engaging in conduct in violation of this policy will be subject to appropriate disciplinary action, up to and including termination, regardless of whether the conduct violates applicable law.