Manager- Facilities at Indygo – Indianapolis, Indiana

This is an on-site position. This role will not be remote.

Applicants must be currently authorized to work in the US on a full-time basis. IPTC will not sponsor visas or work authorizations for this position.

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas.

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability: We adapt to disruptions through technology, workforce, and ridership innovations so we can meet the evolving needs of our community.

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.     

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER

POSITION PURPOSE

The Facilities Manager, under the general direction of the Director of Facilities, oversees, coordinates, and monitors facility and grounds maintenance operations. The individual ensures that facility systems are properly maintained, supports maintenance staff, and provides technical assistance to the Facility Supervisor and Director of Facilities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To succeed in this role, an individual must satisfactorily perform the functions listed below. The company will provide reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

• Oversees all functions related to facility and grounds maintenance and upkeep.
• Oversees maintenance of building systems, including but not limited to: heating, ventilation, and air conditioning (HVAC), wash racks and fuel lanes, fueling systems, tanks, lubrication systems, plumbing, and electrical systems.
• Coordinates on‑call coverage for facilities and properties during emergencies (e.g., water or gas leak repairs, snow removal).
• Oversees the work order process, including prioritizing work and establishing work schedules.
• Adheres to preventative maintenance programs for facility systems and equipment, updating schedules as needed.
• Evaluates maintenance and cleaning performance at bus stops and shelters to ensure required tasks are completed.
• Ensures damage to signs, posts, shelters, bike racks, and benches is assessed and repaired.
• Serves as project manager, as needed, for contracts involving building upgrades, new site construction, and installation of shelters, benches, bike racks, and related infrastructure.
• Audits contracted service provider performance and reports findings.
• Assists in managing environmental compliance programs for the building and related properties.
• Ensures compliance with all applicable federal, state, and local regulations regarding facility maintenance, repairs, and upgrades, including requirements of the Environmental Protection Agency (EPA) and local regulatory agencies.
• Makes recommendations regarding improvements, expansion, and development of facilities. Provides support to other departments for activities requiring the use of facilities or facilities personnel.
• Performs related duties as assigned.

OTHER FUNCTIONS

SUPERVISORY RESPONSIBILITIES

• Directly supervise one or more employees.
• Apply supervisory responsibilities according to organizational policies and all applicable laws.
• Plans, schedules, assigns, and directs work; establishes goals for staff; evaluates employee performance; and addresses and resolves work-related issues.
• Reviews and monitors productivity standards and ensures fair and equitable treatment of all employees.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual should possess the following education and/or experience.

• Formal trade school training or an associate degree in facility management, engineering, construction technology, or a related field preferred.
• A minimum of five (5) years of experience in building or facilities maintenance required.
• An equivalent combination of education and experience that provides the required knowledge, skills, and abilities will be considered. Examples include:
  • In lieu of an associate degree: two (2) years of related college coursework or two (2) years of additional related work experience.
  • In lieu of formal trade education: one (1) year of related work experience.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• General knowledge of methods and techniques of facility and building maintenance.
• General knowledge of engineering concepts, construction drawings, blueprints, landscaping techniques, drainage systems, and site preparation.
• Working knowledge of equipment, tools, and materials used in facility maintenance activities.
• Working knowledge of electrical, HVAC, hydraulics, pneumatics, and plumbing systems.
• Thorough knowledge of construction and project management principles, including scheduling and deadline management.
• Thorough knowledge of occupational hazards and applicable safety regulations.
• Thorough knowledge of EPA regulations, environmental requirements, and permitting processes.
• General knowledge of applicable local, state, and federal laws, ordinances, regulations, and codes related to zoning and environmental compliance.
• Ability to read and interpret construction drawings, plans, and specifications.
• Ability to develop cost estimates and manage budgets effectively.
• Ability to foresee and address issues proactively.
• Ability to operate standard office equipment and use computer-based technology, including Microsoft Office, databases, and spreadsheets.
• Ability to communicate effectively in person, by phone, and in writing with internal and external stakeholders.
• Above-average decision-making, problem-solving, and mathematical abilities (including percentages, ratios, fractions, and basic operations).
• Ability to prioritize, organize, and manage time and tasks effectively.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in office, garage, and warehouse environments with deadlines.
• Ability to work independently with minimal supervision.
• Ability to remain stationary for extended periods and move between departments and facilities throughout the workday.
• Ability to recognize hazards and respond appropriately.
• Ability to identify fluids in equipment using color or alternative indicators.
• Exposure to heavy machinery, equipment noise, extreme temperatures, fumes/odors, hazardous materials, and dust may occur.
• Local travel may be required. Occasional evening and weekend work may be required.

IndyGo is an Equal Opportunity Employer.