Warehouse E-Commerce & Reverse Logistics Supervisor at FERRAGAMO USA INC – SECAUCUS, New Jersey

At Ferragamo, we're more than just building a Brand We are redefining luxury fashion.

Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.

You’re more than just joining a Team.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team.

Together, let’s evolve iconic.

Founded in 1927 by Salvatore Ferragamo, the Group is a key player in the global luxury industry, known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products and accessories. Our dynamic team, consisting of approximately 3,800 committed professionals, is based across our Florence Headquarters and regional offices around the world and also extends to around 400 directly operated stores throughout Europe, the Americas and Asia. Our creations are more than just unique and exclusive – they embody the heritage and savoir-faire that are the hallmarks of our Brand.

Ferragamo is certified as a Great Place to Work (learn more about the certification here).

Ready to play your part?

You will join our regional Office in Secaucus, New Jersey being part of the Distribution Center (Warehouse). Please only apply if you have warehouse experience, this is not a marketing E-commerce position this is logistics and warehouse.

Responsibilities:

• Floor (Warehouse Operations) 70%

  Hands-on operational oversight + active supervision

• Monitoring picking, packing, and shipping workflows
• Overseeing return processing & inspections
• Coaching associate’s in real time
• Ensuring safety compliance and SOP adherence
• Resolving live operational issues (short picks, damages, carrier delays)
• Quality control checks
• Balancing labor between outbound & reverse logistics

• Desk (Administrative / Systems / Reporting) 30%
  Systems management + coordination + reporting
• WMS / ERP inventory updates
• KPI tracking (return rates, cycle time, productivity)
• Performance reporting
• Scheduling and workforce allocation planning
• Email coordination with customer service and sales
• Investigating order discrepancies
• Compliance documentation

• 3+ years of experience in a omni channel warehouse, preferably in a luxury or fashion environment.
• Proficiency in WMS/ERP systems and Microsoft Office Suite.
• Strong organizational and communication skills.
• Strong understanding of return processes and inventory/quality control.
• Proficiency in WMS/ERP systems and Microsoft Office Suite.

Physical requirements:

• This position involves constant moving, walking, talking, hearing, reaching, grabbing, sitting; may occasionally involve stooping, kneeling, crouching and climbing step stools.
• May involve lifting of least 50 lbs
• Regular and reliable attendance, normally on a 5-day-a-week, full-time schedule (40 hours)
• Ability to work to work OT and weekends during Peak Shipping Periods

Your Growth with Us

Salary Range: $20.00 - $24.00/hour

OUR DEI COMMITMENT TO YOU

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.

Vaccination Requirement

Ferragamo USA Inc. d/b/a Salvatore Ferragamo is committed to maintaining a safe and healthy work environment for all our employees. As part of our ongoing efforts to prioritize the well-being of our staff and customers, we strongly encourage all staff to remain current with CDC-recommended vaccinations.

Equal Employment Opportunity Statement
Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation
Ferragamo is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.