Site Network coordinator at American Friends of Mutala – Harare, Harare

Africa Clinical Research Network (ACRN) is an African-led clinical research organization building the next generation of trial capacity across the continent. We work with existing hospitals, research units, and investigators to enable high-quality clinical research—from investigator-initiated studies to late-phase and registration trials—while strengthening local systems, skills, and infrastructure.

ACRN operates as a pan-African site management and research delivery platform, combining strong clinical operations, regulatory expertise, data and digital systems, and quality management. Our model is practical and embedded: we focus on making trials work in real settings, reducing friction for sites, sponsors, and regulators, and delivering reliable, audit-ready data.

We partner closely with governments, regulators, academic institutions, and industry to expand Africa’s role in global clinical research, while ensuring that studies generate local value—through workforce development, institutional strengthening, and improved patient care.

At ACRN, you’ll work on meaningful, complex projects with global impact, alongside a multidisciplinary team that values rigor, accountability, and innovation. We are building something durable, ambitious, and distinctly African—and we are looking for people who want to help shape it.

About the role

The Site Network Coordinator (AO3) serves as the primary administrative and coordination point for ACRN’s global clinical research site network. The role ensures that site contracts, partnership agreements, and core site documentation are complete, current, and readily accessible to support high-quality, scalable clinical research delivery.

Operating in a global SMO environment, the role coordinates site onboarding and renewals, maintains accurate site records, tracks engagement milestones, and supports structured communication between network sites and central ACRN teams. The Site Network Coordinator also plays a key role in organizing network-wide meetings, forums, and conferences, ensuring consistent engagement, strong partnerships, and effective coordination across the site network.

What you'll do

• Key Responsibilities

• Serve as the central coordination point for the clinical research site network.
• Maintain up-to-date records of all partner sites, including profiles, contacts, capabilities, and engagement status.
• Ensure site information is accurate, consistent, and accessible to internal stakeholders.

• Coordinate site contracts, memoranda of understanding (MOUs), and partnership agreements in collaboration with Legal and Operations.
• Track contract status, execution, expiries, and renewals.
• Ensure core site documentation (e.g., licenses, certifications, key personnel records) is current and properly filed.

• Coordinate onboarding of new sites into the network, ensuring required documentation and agreements are completed.
• Support periodic site renewals and revalidation processes.
• Track onboarding and renewal milestones and follow up on outstanding actions.

• Maintain engagement trackers capturing site participation, activities, and milestones.
• Support consistent and professional communication between sites and central ACRN teams.
• Assist with coordination of site feedback, updates, and information requests.

• Organize and coordinate quarterly site network meetings, workshops, and conferences.
• Support agenda development, scheduling, logistics, materials preparation, and follow-up actions.
• Maintain records of attendance, outcomes, and action items from network events.

• Work closely with Clinical Operations, Regulatory, Quality, Community Engagement, and Business Development teams.
• Support alignment of site network activities with organizational priorities and study needs.
• Ensure timely flow of information between sites and internal teams.

• Prepare summaries and reports on site network status, engagement, and documentation completeness.
• Maintain clear audit trails and documentation related to site partnerships.
• Support internal reviews, audits, or due diligence activities related to the site network.

• Perform additional site network coordination and administrative tasks as reasonably assigned.
• Adapt responsibilities to support growth and evolution of the global site network.

Qualifications

• Minimum Qualifications

• Bachelor’s degree in Business Administration, Health Sciences, Public Health, International Relations, or a related field, or equivalent experience.

• 3–5 years’ experience in administrative coordination, partnerships support, or network coordination roles.

• Experience working in clinical research, healthcare, NGOs, or global networks.
• Experience coordinating contracts, agreements, or partner documentation.
• Exposure to multi-country or multi-site environments.

• Strong organizational and documentation management skills.
• High attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to coordinate across diverse stakeholders and time zones.
• Professionalism, discretion, and relationship management capability.

• Site network records and documentation are complete, accurate, and current.
• Site onboarding and renewals are coordinated smoothly and on time.
• Network meetings and events are well organized and effective.
• Sites and internal teams experience consistent, professional coordination and support.