Principal, Product Manager - AI / LLM at Jobgether – United States
Jobgether
United States, United States
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About This Position
Principal, Product Manager - AI / LLM
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal, Product Manager - AI / LLM in United States.
We are seeking a Principal Product Manager to lead the development of advanced AI and LLM-powered backend services that support intelligent agent platforms. In this high-impact role, you will design and implement systems that aggregate product knowledge, real-time telemetry, and user context to drive proactive, personalized assistance. You will collaborate cross-functionally with engineering, product, and growth teams to create AI orchestration engines that enhance customer experiences across multiple channels. This role demands both strategic vision and hands-on execution to ensure AI agents are accurate, context-aware, and scalable. You will have the opportunity to define the architecture, influence product strategy, and optimize systems that transform how customers interact with technology. This position is ideal for a technically adept, innovative, and data-driven product leader comfortable in a fast-paced, remote-first environment.
Accountabilities:- Define the strategy and roadmap for backend AI services and orchestration engines powering intelligent agents.
- Lead the design of AI systems that integrate contextual data, product knowledge, and telemetry to provide proactive, personalized assistance.
- Develop frameworks for Retrieval-Augmented Generation (RAG) and fine-tuning to ensure accurate, reliable AI responses.
- Drive cross-functional integration with Product, Engineering, and Growth teams to embed intelligent assistance into core user flows.
- Establish performance and reliability standards for AI interactions, managing latency and infrastructure efficiency.
- Analyze customer journeys to identify friction points and implement automated interventions that improve adoption, engagement, and satisfaction.
Requirements:
- 8+ years of product management experience, with a focus on backend services, AI platforms, or intelligent automation.
- Deep understanding of AI systems using contextual data to provide real-time, personalized guidance.
- Hands-on experience with RAG pipelines, AI tooling, and agent orchestration.
- Strong technical acumen for designing scalable, high-concurrency backend systems with strict data privacy and security considerations.
- Proven ability to influence cross-functional teams, drive adoption of centralized AI services, and deliver measurable business outcomes.
- Experience designing conversational AI, multi-modal user experiences, or technical support agents is highly desirable.
- Data-driven mindset with experience leveraging analytics to optimize user engagement and system performance.
- Exceptional communication, storytelling, and problem-solving skills.
Benefits:
- Fully remote with flexible working hours and occasional travel for team or project meetings.
- Competitive salary and potential eligibility for equity and bonus plans.
- Generous time off, including paid vacation, sick leave, parental leave, and wellness programs.
- Healthcare, dental, vision, mental health support, and retirement savings options.
- Opportunities to work on cutting-edge AI products with a global impact and collaborate with high-caliber, diverse teams.
- Inclusive, remote-first culture that values autonomy, growth, and innovation.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location
United States, United States
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