Acute Care Supervisor at Mason Health – Shelton, Washington

Acute Care Supervisor: This 1.0 FTE/Full-time position is scheduled to work 8-HR variable shifts, variable days of the week.

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

• Employee Referral Program – Earn up to $7,500 depending on the role.

• Nestled in the heart of the Pacific Northwest – Shelton offers the perfect balance of work and lifestyle, with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, it’s a gateway to adventure, surrounded by lush evergreen forests, crisp mountain air, and serene waters.

Job Summary:
Provide direct supervision and coordination of department staff. Responsibilities include staffing and hiring, orientation and training, competencies, performance management including annual evaluations and coaching, process improvement, patient experience enhancements, and direct clinical patient care as needed. The supervisor’s primary role will be to delegate tasks, coach, educate, support, and motivate front line staff.

Essential Duties and Responsibilities:

1. Plans and directs workflow and daily operations to ensure consistent delivery of quality patient-centered care and efficient operations in support of hospital goals and objectives. Manages staff, services, equipment to ensure efficient and effective patient care.
2. Serves as a professional resource to patients, families, physicians, and staff. Uses evidenced-based care standards throughout the nursing process and provides direct nursing care within established standards of care, hospital and unit policies, procedures, and guidelines. Assists with prioritizing and resolving concerns and interpreting and enforcing hospital policies and standards, as well as ensuring regulatory compliance.
3. Coordinates the activities of assigned unit(s) and provides day-to-day supervision of the nursing and support staff. Effectively identifies predictable problems, evaluates all available options, and makes appropriate recommendations. Maintains accurate and timely written documentation.
4. Ensures staffing is adequate for provision of quality patient care. Responds promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency. Serves as a clinical resource. Responds to patient emergencies, including codes.
5. Maintains a safe environment; ensures equipment problems or failures are addressed promptly. Coordinates the hospital's response to internal and external disasters to ensure continuity of patient care.
6. Participates in the development, implementation and ongoing assessment of nursing protocols, standards of care, and related competency requirements.
7. Is responsible for coordinating, teaching, and ensuring staff are competent to perform the required duties.
8. Actively supports a positive workplace culture. Monitors the work performance of staff and provides timely feedback and performance management. Maintains effective employee and labor relations practices, including timely follow-up and resolution of concerns or issues. Ensures that policies and collective bargaining agreements are administered consistently and equitably.
9. Meets all Mason Health Leadership expectations as outlined in the Minimum Expectations for Mason Health Leaders Policy.
10. Other duties as assigned.

Required Education and Experience:

1. Bachelor’s degree in the Science of Nursing preferred. An equivalent combination of education and experience may substitute.
2. Three (3) years of leadership experience preferred.

Required Licenses, Certifications and/or Registrations:

1. Current RN license in the state of Washington.
2. Current Basic Life Support (BLS) certification, or within 180 days of hire.
3. Pediatric Emergency Assessment and Response (PEARS)certification within 180 days of hire.

Required Knowledge, Skills and Abilities:

1. Advanced knowledge of nursing theories and practices. Maintains comprehensive working knowledge of current trends and techniques in nursing.
2. Demonstrated competence in nursing skills as required for the position; ability to evaluate and teach required nursing tasks. Skilled in performing nursing assessments, knowledgeable of age-specific growth and development needs.
3. Able to effectively assess, plan, implement, and evaluate patient care. Able to exercise independent judgment in managing the unit and staff.
4. Demonstrates accountability for professional nursing practice, commitment to patient care and commitment to upholding the Patient Bill of Rights. Advocates for the advancement of the profession of nursing.
5. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience. Ability to effectively communicate clinical / educational information to co-workers, patients, and family members.
6. Strong organizational and analytical skills. Ability to manage multiple priorities and display flexibility in a fast-paced and changing work environment.
7. Proficient in the use of current technology. Able to learn and effectively use electronic medical record applications (e.g., Cerner) and other systems and equipment as required to deliver and track patient care. Ability to complete paper-based and electronic documentation in an accurate, thorough, and timely manner.
8. Able to create, model and sustain a positive environment; effective collaboration, counseling, conflict resolution skills.
   

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.