Contract Project Manager – Salesforce Implementation at Peritia LLC – Morrisville, North Carolina

Duration: 6-Month Contract

About the Role:

We are seeking an experienced Contract Project Manager to lead a Salesforce implementation initiative over a 6-month engagement. This individual will serve as the primary project lead, responsible for driving the full lifecycle of the Salesforce deployment — from requirements gathering and vendor coordination through configuration, testing, training, and go-live. The ideal candidate brings deep Salesforce project experience, strong stakeholder management skills, and a proven ability to deliver complex CRM implementations on time and within scope.

Scope & Operating Context:

• Reports to: Head of Sales Operations
• Cross-functional partners: Sales, Marketing, Finance
• Systems: Salesforce and Bullhorn
• Environment: Fast-paced, build-and-scale services organization

Key Responsibilities:

• Own and lead the end-to-end Salesforce implementation, from discovery and requirements gathering through go-live
• Define and manage project scope, timeline, deliverables, and success metrics
• Partner with internal stakeholders (Sales, Operations, Finance) to translate business needs into system requirements
• Lead process mapping and design to align Salesforce with sales workflows and reporting needs
• Oversee data migration, system configuration, and integrations (as applicable)
• Identify risks and proactively manage issues, dependencies, and changes in scope
• Partner with Sales Operations and key stakeholders to design and build reporting and analytics that support business visibility and decision-making
• Coordinate user acceptance testing (UAT), training, and change management to ensure strong adoption
• Establish scalable processes and documentation for ongoing system management post-implementation

Qualifications

• 5+ years of project management experience, with direct ownership of Salesforce implementations
• Demonstrated experience leading a full-cycle Salesforce rollout (not just supporting a phase)
• Strong understanding of Salesforce
• Experience managing cross-functional stakeholders and external vendors
• Proven ability to deliver complex projects on specific timelines
• Excellent communication skills with the ability to influence and align stakeholders
• Highly organized, proactive, and execution-focused

Preferred

• Salesforce certifications (e.g., Administrator, PMP, or similar)
• Experience in a high-growth, evolving, or private equity-backed environment
• Background in Sales Operations or Revenue Operations

Success Metrics/Deliverables:

• Salesforce has been successfully implemented and is live across the organization
• Core sales processes fully mapped, configured, and adopted in the system
• Clean, accurate data migrated into Salesforce
• Strong user adoption and positive stakeholder feedback
• Documentation and processes are in place for ongoing support and scalability