Maintenance Technician at Mobile Generation - Verizon Premium Retailer – Chicago, Illinois

Position Overview

Mobile Generation is seeking a hands-on, highly organized Maintenance Technician to support store-level repairs, preventative maintenance, and facility standards across multiple retail locations. This role requires strong ownership, efficient route planning, disciplined documentation, and a proactive mindset.

On-Site Repairs & Preventative Maintenance

• Execute general repairs including minor electrical, plumbing, drywall, lighting, and storefront work
  

• Conduct quarterly preventative maintenance walkthroughs
  

• Identify potential failure risks
  

• Escalate structural or licensed trade needs when appropriate
  

Route Planning & Efficiency

• Plan weekly routes geographically to maximize efficiency
  

• Confirm material availability prior to visits
  

• Review all open work orders in advance to ensure completion during store visits
  

Ticket & Documentation Standards

• Respond to tickets within 24 hours
  

• Meet established SLAs
  

• Upload before and after photos
  

• Clearly document diagnosis, materials used, and final resolution
  

Inventory & Tool Management

• Maintain organized vehicle inventory
  

• Participate in tool tracking and accountability processes
  

Cost & Risk Awareness

• Evaluate repair versus replace decisions
  

• Identify potential landlord responsibility opportunities when applicable
  

• 2+ years of general maintenance or facilities experience preferred
  

• Ability to perform minor electrical, plumbing, and drywall repairs
  

• Strong organizational skills and experience working within ticketing systems
  

• Valid driver's license required