Pediatric Advice Registered Nurse (RN/BSN) at Advocare LLC – Philadelphia, Pennsylvania

We are seeking an experienced and compassionate Registered Nurse (RN) with a minimum of two years of pediatric office experience to join our team as a Pediatric Advice Nurse. This position focuses on providing clinical guidance to parents and caregivers by phone and through electronic communication, and care coordination to support providers in delivering high-quality pediatric care. The ideal candidate has strong clinical judgment, excellent communication skills, and the ability to work efficiently in a busy pediatric practice.

• Provide telephone triage and clinical advice to parents and caregivers regarding pediatric health concerns using established protocols

• Communicate clearly with families regarding treatment plans, medications, and home care instructions

• Document all patient interactions and clinical advice in the Electronic Medical Record (EMR) system• Respond to patient portal messages and clinical inquiries in a timely manner

• Coordinate same-day sick appointments based on clinical assessment and provider availability

• Assist providers with reviewing and communicating lab results, test results, and follow-up care instructions

• Process and manage prescription refill requests according to provider guidelines

• Monitor and manage patient messages, clinical calls, and follow-ups to ensure continuity of care

• Collaborate with pediatricians, nurse practitioners, and office staff regarding patient care needs

• Provide patient and family education on pediatric illnesses, medications, vaccines, and preventive care

• Always maintain HIPAA compliance and patient confidentiality

• Support office workflow and assist with care coordination, referrals, and care management when needed

• Complete various childcare and school health forms.

• Write letter of medical necessity for insurance, accommodation and any other required correspondence.

Qualifications

• Active PA Registered Nurse (RN/BSN) license in good standing
• Minimum of two (2) years of pediatric experience in a medical office setting required
• Experience with telephone triage in a pediatric practice preferred
• Strong knowledge of common pediatric illnesses, medications, and developmental stages
• Excellent communication, documentation, and patient education skills
• Proficiency with Electronic Medical Records (EMR) systems
• Ability to multitask, prioritize patient needs, and work in a fast-paced office environment
• Strong teamwork and collaboration skills

Benefits

Advocare, LLC offers a competitive salary and robust benefits package, including multiple medical and dental plans, vision, Health Savings Accounts (HSAs), flexible spending accounts, 401(k) retirement plan, paid time off, and more. Employee Health Benefits

• Medical and Rx
• Dental
• Vision
• 401K Employer Match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Hospital Indemnity
• Voluntary Term Life and AD&D
• Voluntary Short-Term Disability & Long-Term Disability
• Voluntary Critical Illness, Cancer, and Accident Insurance
• MetLife Auto/Vehicle & Home Insurance Discounts