Security Officer at LR PALM HOUSE LLC – Palm Beach, Florida

The Security Officer is responsible for maintaining a safe and secure environment for guests, employees, and property. This role requires vigilance, professionalism, and strong communication skills while providing security services in a luxury hospitality environment. Officers act as the first point of contact for security-related matters, ensuring safety and delivering discreet, guest-focused service.

Key Responsibilities:

Guest & Employee Safety:

• Monitor hotel property, including guest areas, back-of-house, parking lots, and entrances, for safety and security concerns.
• Respond promptly to emergencies, incidents, or safety hazards and report to management as needed.
• Escort guests or employees when requested to ensure safety.

Security Operations & Patrol:

• Conduct regular patrols of the property to maintain a visible and proactive security presence.
• Monitor surveillance cameras, alarm systems, and access points to detect suspicious activity.
• Enforce hotel policies, procedures, and local laws with professionalism and discretion.

Incident Reporting & Documentation:

• Document all incidents, security breaches, or unusual activity accurately and promptly.
• Maintain daily logs and communicate relevant security information to management and team members.

Collaboration & Communication:

• Work closely with other departments to maintain guest safety and operational efficiency.
• Communicate effectively with hotel staff, guests, and emergency personnel when needed.
• Support training and guidance for new security personnel.

Compliance & Safety:

• Ensure compliance with all local, state, and federal security regulations.
• Follow proper protocols for handling emergencies, including fire, medical, and evacuation procedures.
• Maintain awareness of security threats and take preventative measures to mitigate risks.

Qualifications:

• Prior security or law enforcement experience preferred.
• Excellent observational, communication, and interpersonal skills.
• Ability to remain calm and professional during high-stress situations.
• Knowledge of emergency procedures, security protocols, and safety regulations.
• Must be available full-time, including mornings, evenings, weekends, and holidays.
• Ability to work in a luxury hospitality environment with discretion and professionalism.

Physical Requirements:

• Ability to stand, walk, and patrol for extended periods.
• Lift, carry, push, and pull objects up to 50 lbs as needed.
• Ability to climb stairs, navigate uneven terrain, and respond quickly to emergencies.
• Perform repetitive hand and arm motions, bending, kneeling, or stooping as needed.
• Maintain alertness and focus during long shifts, including outdoor patrols.