Community Manager (HOA) at PMP Management – Austin, Texas

Become the Best Part of PMP!

PMP is seeking a motivated, detailed, communicative, and personable professional for the coveted role of Portfolio Manager, Austin, TX.

Who We Are

Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

We are looking for energetic, passionate, detail-oriented, service centric professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The Community Managers typically manage 8 to 10 Associations with strong support provided by a dedicated Associate Manager, Customer Care Champions, and a full administrative team. This allows our Community Managers to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client’s expectations.

Duties & Responsibilities:

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set-up, attend and facilitate Board meetings as per PMP standard.
• Prepare Board packages according to PMP’s “Absolutes” and standard.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Required Qualifications:

• Some college preferred but not required
• 1-2 Years of experience as a portfolio or on-site manager, or experience in a similar role
• Strong oral and written communication skills.
• Exceptional time management skills and ability to work independently.
• Commitment to following up on all issues in a timely manner.
• Have or obtain CMCA certification within 6 months of employment (company covers all related costs for certification).
• Proficient knowledge of budgets and the budgeting process.
• Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
• Proficient working knowledge of Microsoft Office applications
• Strong organizational skills
• An honest, responsible, optimistic, and service-centric demeanor

Prior HOA or Hospitality experience

CMCA or AMS designation desired