Manager, Commercial Sales at IQ Fiber – Dover, Delaware

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

To be successful in this role, individuals should possess a high degree of self-motivation, organizational skills, a strong work ethic, and attention to detail. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary:
We are seeking a highly motivated Manager, Commercial Sales to lead and motivate a high-performing sales team focused on selling fast-speed and reliable internet access solutions to business customers. The ideal candidate will have strong leadership skills, telecom industry knowledge, and a proven track record in meeting or exceeding sales targets. This role reports to our VP, Commercial Services and is at the forefront of our expansion into the small and medium business market in the Chesapeake, MD and Dove, DE markets.

Essential Duties and Responsibilities:

• Drive team success through effective leadership, coaching, and performance management to meet and exceed sales targets.
• Create and execute strategic sales initiatives that align with our company's growth objectives.
• Leverage data-driven insights through KPIs and CRM tools to optimize team performance, providing daily feedback and training.
• Identify market opportunities and develop strategies to increase our market share.
• Foster cross-functional collaboration with leadership, marketing, and customer operations teams to consistently drive sales results.
• Lead engaging team meetings, conduct field coaching, and deliver meaningful performance reviews.
• Develop accurate sales forecasts and provide strategic insights to senior leadership.
• Ensure compliance with company policies, pricing, costing strategies, and internal benchmarking.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in business, marketing, or related field (preferred)
• 5+ years of proven sales leadership experience, preferably in telecommunications or the ISP industry
• Demonstrated success in leading quota-driven sales teams
• Deep understanding of internet technologies and telecom solutions
• Outstanding leadership and communication abilities
• Expert knowledge of CRM platforms (Salesforce, HubSpot) and Microsoft Office
• Willingness to travel within our service area
• Strong background in B2B and/or B2C sales team management
• In-depth knowledge of local market dynamics
• Understanding of fiber infrastructure and deployment

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.