Franchise Account Director at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Franchise Account Director in United States.

This role offers the opportunity to lead and manage strategic relationships with small to mid-size franchise owners, driving revenue growth, operational excellence, and brand consistency across your portfolio. You will act as a trusted advisor, guiding franchisees on performance optimization, marketing strategies, and operational improvements while mentoring and leading a team of Account Managers. The position allows you to shape franchise success through hands-on collaboration, data-driven insights, and proactive problem solving. You will influence strategic decision-making, identify growth opportunities, and support franchise operations with the goal of maximizing profitability and satisfaction for both franchisees and customers. This role provides a remote-friendly, flexible environment with opportunities for field engagement and cross-functional collaboration. Your work will have a tangible impact on the performance and growth of multiple franchises.

• Serve as the primary corporate liaison for a portfolio of 4-8 franchise owners, managing a team of Account Managers overseeing 15-20 franchisees each
• Lead franchise onboarding, strategic planning, and quarterly business reviews to assess health and set growth priorities
• Build strong partnerships with franchise owners, providing operational guidance, marketing execution support, and performance insights
• Develop and execute strategies to increase franchise revenue through occupancy optimization, property acquisition, pricing, and cross-selling of services
• Monitor key performance metrics, identify risks, and implement corrective actions to ensure compliance with brand standards and operational protocols
• Coordinate with internal teams across operations, marketing, technology, and finance to drive franchisee success and expansion opportunities
• Conduct field visits, audits, and operational reviews to strengthen relationships and ensure adherence to standards

• 4+ years of enterprise account management, franchise management, or business development experience
• Bachelor’s degree in Business, Marketing, Hospitality Management, or related field, or equivalent work experience
• Proven leadership skills with the ability to mentor teams, drive accountability, and influence franchise decision-makers
• Strong financial acumen with experience analyzing P&L statements, ROI, and performance metrics
• Exceptional communication and presentation skills, with the ability to navigate complex conversations and guide strategic decisions
• Valid driver’s license and ability to travel up to 25% nationally
• Ability to lift up to 25 pounds for property tours or events
• Preferred: experience in hospitality, vacation rental, property management, or franchise industries, and knowledge of PMS systems and distribution platforms

• Competitive annual salary range: $105,000 – $135,000, based on experience and qualifications
• Fully remote work environment with flexibility to manage your schedule
• Health, dental, and vision insurance
• Employer-sponsored and voluntary supplemental benefits
• 401K retirement plan with immediate 100% company match on the first 4% contributed
• Health & dependent care flexible spending accounts
• Paid flex time off, vacation, and sick leave
• Employee Assistance Program (EAP) and employee discounts
• Opportunities for professional growth and national travel to franchise locations