Sales Specialist at Costa Farms, LLC – Miami, Florida

Company Overview

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 people: engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life.

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community.

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law.

DESCRIPTION:

A Sales Specialist works closely with the sales team to ensure monthly goals are achieved. This individual is goal-oriented and has a deep knowledge of customer service and best practices along with exceptional organizational skills. In this role, you will verify customer information, issue invoices and relay order instructions.

RESPONSIBILITIES

• Shipping and Logistics liaison to ensure timely deliveries
• Support team and management with analysis and reporting
• Support for Sales Coordinators
• Order writing and processing support
• Provide weekly availability from multiple OU’s for the Sales team
• Backup for B2B Key Account Managers
• Project support for Sales initiatives
• Team Lead in Canadian Paperwork process for the Sales Team
• Additional duties and responsibilities as assigned
• Weekly Availability executed 100% on-time by Friday
• Ensure Programs are executed 100% on-time and in-full (OTIF)
• Ensure POs are entered, shipped, and delivered in a timely manner
• Create tools to track Take Rate/Profitability/Efficiency/Planning

QUALIFICATIONS

· Shipping and Logistics liaison to ensure timely deliveries

· Support team and management with analysis and reporting

· Support for Sales Coordinators

· Order writing and processing support

· Provide weekly availability from multiple OU’s for the Sales team

· Backup for B2B Key Account Managers

· Project support for Sales initiatives

· Team Lead in Canadian Paperwork process for the Sales Team

· Additional duties and responsibilities as assigned

· Weekly Availability executed 100% on-time by Friday

· Ensure Programs are executed 100% on-time and in-full (OTIF)

· Ensure POs are entered, shipped, and delivered in a timely manner

· Create tools to track Take Rate/Profitability/Efficiency/Planning

QUALIFICATIONS – Key Characteristics

· Excellent organizational, multitasking, and time-management skills.

· Detail-oriented and capable of managing multiple priorities and requests.

· Strong problem-solving abilities, especially in a fast-paced, deadline-driven environment.

· Must be able to work effectively under pressure.

· Willingness to learn and adapt quickly.

· No travel required.

· Occasionally required to perform tasks outdoors in shipping or production areas.

· Team player with a collaborative mindset and high level of dedication.

· Strong verbal communication skills with the ability to actively listen.

· Bilingual in English and Spanish preferred.

· Technical Skills:

o Proficient in Microsoft Excel; strong Excel skills required.

o Familiarity with Power BI is a plus.

o Experience with CRM software and Microsoft Office Suite (especially Excel).

COMPETENCIES:

· Customer Focus

· Communicates effectively

· Sales Planning

· Optimizes Work Processes

· Tech Savvy

· Self-Motivated.

WORK EXPERIENCE REQUIERED

Education:

High School Diploma or GED required.

Experience:

Previous experience in sales support, sales administration, or a similar role is a plus. Knowledge of product lines and sales processes is advantageous.

All applicants must be work-authorized.

Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account, Flexible Spending Account, and Dependent Care
• Telemedicine/ Mental Health Services
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Supplemental Insurance (Aflac)
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has:

• On-site gym with showers
• Subsidized on-site cafeteria, a quiet room, and indoor games
• Love Where You Work activities throughout the year