Community Engagement Officer at Dovida – Briar Hill, Victoria

About this opportunity

As the Community Engagement Officer, you will be responsible for driving business growth by building strong relationships and promoting our in-home care services within the local community. You will focus on identifying new referral sources and potential clients, educating providers and community groups about our services, and showcasing Dovidas points of difference. Your success in this role will directly contribute to achieving referral targets and expanding our client base.

Why join us?

• A rewarding career where you can make a positive difference in the lives of seniors and their families.
• A company that recognizes and appreciates the value of the work that you do.
• A fun and supportive team
• Annual Appreciation Day
• Birthday day off!
• Onsite Parking

Key Responsibilities

• Drive business growth by researching new referral sources, building relationships with Referral Provider Networks (RPNs), and achieving referral and networking targets through calls, meetings, and presentations.
• Actively engage with local organisations, businesses, and community centres to raise awareness of our services.
• Develop and maintain relationships with key community stakeholders, including healthcare professionals and community leaders.
• Provide information and resources about our in-home care services to individuals and families, highlighting the benefits of personalised care in a familiar environment.
• Record and maintain accurate client information and outreach activities in our system.
• Advocate for the needs of individuals seeking care and help them navigate the process to access appropriate services.

About you

• Experience in a similar role is essential.
• Experience working in the aged care or disability sector is desirable.
• Proven ability to meet and exceed sales or referral targets through strong relationship-building and networking skills.
• A high-level of administration skills and a working knowledge of databases and software programs.
• Highly efficient and organised with proven time management skills.
• An effective communicator with excellent customer service skills and demonstrated problem solving abilities.
• Self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter detailing your suitability for this role.