Behavioral Health Care Manger at Community Health and Dental Care, Inc. – Pottstown, Pennsylvania

Community Health and Dental Care

Announces Position Open For

Behavioral Health Care Manager

Reports to Behavioral Health and Social Services Director

Full-time, Exempt

About CHDC

CHDC (Community Health and Dental Care, Inc.) is a quickly growing Community Health Center in Pennsylvania with locations in Pottstown, Barto, and Boyertown, providing care for all patients in our service area, regardless of insurance status or ability to pay.

Our staff put the care and well-being of our patients at the forefront of everything we do at CHDC.

About the Behavioral Health Care Manager

The Behavioral Health Care Manager (BHCM) serves as an integral part of the primary care team, establishing a therapeutic relationship with patients who meet criteria for enrollment into the Integrated Behavioral Health program. The BHCM provides comprehensive, person-centered, community-focused interventions for enrolled patients. In collaboration with the primary care provider and the psychiatric consultant, the BHCM coordinates the physical and mental health care plans for an assigned patient caseload.

Benefits Package

Competitive base salary, Medical Insurance, Dental and Vision Insurance, PTO Accrual, 401K Company Match, 12 Paid Holidays, Company paid life insurance, Employee Health Reimbursement Program, No PTO needed for employee preventative care appointments, Employee Assistance Program, employee discounts, summer picnic, and much more!

Duties include but are not limited to:

• Supports the development of and communicate the goals for Integrated Behavioral Health services.
• Coordinates physical and mental health care for patients on an assigned caseload.
• Evaluates and ensures program development and growth, including financial sustainability.
• Screen and assess patients for common mental health and substance abuse disorders.
• Provide patient education about care plan needs and available treatment options.
• Coordinates referral patterns and community resource use for the service of the patient population.
• Ensures “warm handoff” delivery and care coordination at all levels of care.
• Track treatment response and monitor patients throughout provision of care. Communicate response to care to primary care providers and psychiatric consultants in weekly case reviews.
• Support medication management with a focus on adherence monitoring, side effects, and effectiveness of treatment.
• Evaluates and utilize behavioral health registry within EMR. Utilize registry and clinical decision support to identify new cases, as well as articulate progress with known patients.
• Document telephone, in-person, and consultative care encounters within the EMR.
• Facilitate treatment plan changes as needed for patient care, in collaboration with both primary care provider and psychiatric consultant. Utilize weekly case reviews to gauge progress and seek additional case review times, as necessary.

Human Relations / Contact and Communications:

It is the duty of each employee to recognize that the interpersonal skills used in accomplishing the work assignments are as important as the work tasks themselves. Service to our customers is not adjunct to our job functions, but an integral part of our functions. It is, therefore, the employee's responsibility to demonstrate the highest degree of professionalism by:

• Demonstrates effective problem solving, an ability to communicate verbally and in writing, and a willingness to adapt to changing environment.
• Promotes and maintains positive working relationships within the department and with other areas throughout the organization, community, and outside agencies.
• Consistent contact with fellow employees and patients in person, on the telephone and in writing.
• Must demonstrate by his/her own behavior a strong sense of commitment to patient care.
• Demonstrates respect for individual dignity and diversity.

Requirements:

Qualifications, Education, and Knowledge

Education: Bachelor’s Degree in a related field, including mental health counseling, marriage or family therapy, social work, nursing, or psychology. Licensure in good standing in the field of service.

Experience: 1. Evidence of additional training in behavioral health or integrative services.

2.1-2 years providing service to behavioral health populations.

3. Knowledge of care coordination in a large health system

• Attendance required at assigned CHDC site(s)
• Must have own vehicle for daily travel in assigned service region.
• Must maintain and provide proof of valid driver’s license.
• Must maintain own automobile coverage as required by law.

Our Mission

It is the mission of Community Health and Dental Care to identify gaps in health services and to ensure access to appropriate levels of care for all people in the service area regardless of their ability to pay. We are a non-profit health center that provides primary care medical and dental services to all regardless of insurance status. We accept patients with or without insurance and provide health care discounts based on income and family size using the federal poverty guidelines.

Our Vision

The vision of CHDC is to be the health care provider and employer of choice by establishing a culture that champions patient centered-care, promotes staff engagement, embraces the latest technology, and pursues partnerships and strategic alliances.

Our Values

Quality, Integrity, Respect, Teamwork, & Communication

Our History

Community Health and Dental Care was formed through the generous funding of the Pottstown Area Health and Wellness Foundation along with various local businesses. Our doors opened in October 2008 with 39 medical and dental patients seen that first week and we’ve grown to see thousands of medical and dental patients each year. As a non-profit community health center, we have been organized to become the patient’s medical home for preventive care and to promote overall well-being, thus reducing the number of emergency room visits.

CHDC is an equal opportunity employer. For more information about CHDC and its services, visit us online at www.ch-dc.org.