Administrative & HR Assistant at Heiden Technology Solutions – Saginaw, Michigan

Company Overview

Heiden Technology Solutions (HTS) is a Managed Service Provider located in Saginaw, Michigan. HTS is set on transforming our client's IT infrastructure by delivering innovative, reliable, and tailor-made technology solutions. We offer Simple IT packages to either help our client's overall structure or strengthen their current IT department. We are looking for employees who are customer-focused with a positive mind set. These individuals will adapt well in an always changing industry and offer proactive detail driven solutions. As part of our team, you will work with innovative technology, receive continuous training, and support, and contribute to a culture that values teamwork, growth, and personal development.

Job Summary

We are seeking a highly organized, detail-oriented Administrative & HR Assistant to support the DFBO and CEO while assisting with day-to-day administrative operations, recruiting, and human resources functions. This role is critical to ensuring efficient office operations, a positive employee experience, and effective internal coordination. The ideal candidate is proactive, professional, and capable of balancing administrative responsibilities with HR support in a fast-paced environment.

Responsibilities

· Administrative & Executive Support

· Provide administrative support to the DFBO and CEO to ensure efficient daily operations.

· Manage and maintain calendars, appointments, and take meeting notes.

· Assist with data entry, filing, record keeping, and document management.

· Perform general administrative duties and assist with special projects as assigned.

· Office Management

· Maintain office supplies and help maintain a clean, organized, and professional office environment.

· Collaborate with internal teams to support smooth office operations.

· Recruiting & Talent Support

· Assist with recruiting efforts, including scheduling and coordinating interviews.

· Conduct initial candidate interviews to assess qualifications and cultural fit.

· Collaborate with hiring managers to develop interview questions and evaluation criteria.

· Ensure a positive and professional candidate experience throughout the hiring process.

· Onboarding & Offboarding

· Coordinate onboarding for new hires, including preparation of orientation materials and schedules.

· Conduct or support orientation sessions covering company policies, procedures, and culture.

· Ensure all required onboarding documentation is completed, collected, and properly filed.

· Manage offboarding processes, including exit interviews and collection of company property.

· Ensure compliance with legal and regulatory requirements during onboarding and offboarding.

· Provide support to employees transitioning into or out of the organization.

· HR Administration & Employee Support

· Maintain accurate and confidential employee records and HR documentation.

· Assist employees with benefit enrollment during onboarding and open enrollment periods.

· Serve as a point of contact for employee inquiries related to benefits, policies, and HR procedures.

· Assist in the development, implementation, and maintenance of HR policies and procedures.

· Support employee engagement initiatives, including surveys and team-building activities.

· Provide guidance and support on general HR-related questions and concerns.

· Stay current on HR best practices, employment laws, and regulatory requirements to support compliance.

· Data Management & Reporting

· Prepare and maintain accurate records and reports.

· Support the organization and retrieval of electronic and physical documents.

· Continuously identify opportunities to improve administrative and HR processes and efficiency.

Requirement

· Strong organizational and time-management abilities with the capacity to manage multiple priorities.

· Ability to handle confidential and sensitive information with discretion and professionalism.

· Effective verbal and written communication skills.

· Ability to work independently while supporting leadership and cross-functional teams.

· Dependable, proactive, and adaptable in a fast-paced environment.

Education and Experience

· Associate degree or higher in business administration, human resources, or a related field.

· Minimum of two (2) years of prior experience in office support, administrative, or similar roles.

· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

· Experience supporting recruiting, onboarding, or employee records management preferred.

· Familiarity with HR systems.

Skills

· Excellent attention to detail and accuracy.

· Strong interpersonal and relationship-building skills.

· Effective problem-solving and critical-thinking abilities.

· Ability to prioritize tasks and meet deadlines.

· Professional judgment and sound decision-making skills.