Quality Assurance Manager at EagleView – Rochester, New York

Eagleview
Locations: Rochester, New York
Categories: Operations
Job Type: Regular Full-Time
Work Type: Remote
Req ID: 2755
Job Description About Us

Eagleview® is a leading provider of aerial imagery, property insights and software that transforms the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.

Overview

EagleView, the leader in aerial imagery, is hiring a Quality Assurance Manager for Digital Content. The Quality Assurance Manager – Digital Content is responsible for the end-to-end quality, validity, governance, and auditability of EagleView’s 2D building footprints and feature outlines. This role ensures that geospatial data products — regardless of source, including machine-learning outputs, third-party vendors, partner feeds, and authoritative mapping datasets — meet enterprise-grade standards for geometric integrity, positional accuracy, completeness, and statistical defensibility. The primary focus is establishing scalable geospatial data quality frameworks across diverse data inputs, with machine learning serving as one of several contributing sources rather than the central emphasis.

We are a fast-paced, energetic team driven by continuous process improvement. We’re looking for motivated, organized, and independent team members. This role requires good communication skills and the ability to quickly pick up new technologies.

This is a fulltime, remote role with a base salary of $72,100-$89,500 with a 10% bonus potential.

Responsibilities

• Work with Product, Sales, and Customer Success to define product quality expectations.
• Works closely with the Operations Quality Manager for Imagery Content to ensure that quality assurance is maintained throughout all operational processes.
• Works with technology and engineering teams to design quality processes, the tooling to implement processes, and continuous improvement of workflows.
• Establish metrics and tools to measure product quality and production capability levels and ensure that quality outputs meet or exceed product expectations, including inputs from third parties and other external sources.
• Improve reliability and performance of workflows through the utilization of lean methodology and optimization of computer vision/machine learning technology.
• Investigate, measure, and recommend remediation of root cause system failures related to production defects, including processing tools and software.
• Support the design, implementation, and auditing of formal quality control and assurance procedures, including checks and balances throughout the process.
• Develop acceptance testing protocols and implement sufficient feedback loops to inform operational considerations on image quality, product usability trends, and issues.
• Review released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.
• Other duties as assigned

Qualifications

• Bachelor’s degree in geospatial sciences, applied mathematics, engineering, land surveying, or related disciplines
• 3-5 years of direct experience in data quality, ML operations, geospatial quality assurance, or computer vision systems.
• Experience working with Lean or Agile management systems, ISO, Six sigma, continuous improvement, quality, or configuration management (CMMI) methods and tools.
• Strong root cause analysis skills and ability to provide useful feedback on product design and failure modes related to optical equipment.
• Strong understanding of polygon geometry and topology, raster-to-vector workflows, Machine Learning confidence, and uncertainty concepts.
• Experience designing automated quality gates in production workflows.
• Comfortable working with large-scale, automated systems where manual review is the exception, not the norm.
• Ability to reason about edge cases, failure modes, and tradeoffs at scale.
• Experience with aerial or satellite imagery.
• Familiarity with object detection/segmentation workflows.
• Background in GIS, remote sensing, or spatial analytics.
• Experience defining quality metrics that stand up in customer-facing or regulated contexts.
• Exposure to standards-based or provenance-driven data models (even if not explicitly O&M).

EEO Statement

This job description is not an exclusive or exhaustive list of all job functions that a workforce member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick, and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program; Pet Insurance. This is a fulltime, remote role with a base salary of $72,100-$89,500 with a 10% bonus potential.

As an Equal Opportunity and E-Verify Employer, EagleView Technologies does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. We are committed to giving all applicants equal opportunity to participate in the application process and are open to discussing reasonable accommodations for candidates with disabilities.