Human Resources Coordinator (Santa Fe) at Ojo Spa Resorts – Santa Fe, New Mexico

Are you ready to take your career to the next level in a serene oasis? Look no further! Ojo Santa Fe Spa Resort, located in the picturesque Santa Fe, New Mexico, is seeking a Human Resources Coordinator to join our diverse and inclusive team.

Why choose Ojo Santa Fe Spa Resort? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Our resort is renowned for its spring-fed waters, known for their respite and healing properties, providing a unique wellness experience for our guests.

What sets us apart?

We are dedicated to gracious hospitality, learning, and teamwork. Our commitment is to creating exceptional experiences for both our guests and our employees. We offer competitive compensation and cultivate a supportive, positive work environment where everyone can thrive.

Our culture is rooted in authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork. Join us in our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs.

POSITION DESCRIPTION

The Human Resources Coordinator provides key HR support to Ojo Santa Fe, ensuring consistent HR practices and exceptional service to our GMs, leaders, and team members.

This is a fantastic opportunity to gain hands-on HR experience in a variety of HR functions, while being part of a high-performing, fun-loving, and mission-aligned HR team.

RESPONSIBILITIES

Talent Acquisition & Recruitment Support

• Post and update job listings to attract top-tier talent
• Conduct pre-screening interviews and coordinate interview logistics
• Perform reference and background checks in compliance with FCRA regulations
• Support employer branding at job fairs and hiring events

Onboarding & Orientation

• Coordinate seamless onboarding experiences by preparing offer letters, scheduling orientations, and organizing new hire paperwork
• Manage name badge and business card orders
• Maintain the uniform room and ensure efficient inventory control
• Create and maintain employee files (digital and physical)

HRIS & Data Management

• Ensure timely and accurate data entry in HR systems and spreadsheets
• Maintain up-to-date and compliant personnel files in both digital and physical formats
• Organize and file a variety of sensitive HR documents, including disciplinary actions and employment status changes

Benefits Administration

• Support enrollment, changes, and terminations for health, dental, vision, and 401k
• Educate and assist employees with benefit questions
• Help coordinate Open Enrollment and 401k outreach
• Track eligibility for hourly employees
• Support recognition programs like Ojo Bucks

Training & Development

• Assist with the coordination of employee training programs and new hire orientation sessions

Compliance & Documentation

• Help maintain up-to-date HR policies and procedures
• Prepare reports and support HR audits

Employee Engagement & Culture

• Assist with HR projects that foster employee connection and retention
• Coordinate employee recognition events, culture-building activities, and team appreciation

This job summary is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.

Qualifications

• Minimum 1 year of HR experience preferred (hospitality a plus)
• Associate’s degree preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); comfortable navigating databases, digital file systems, and HRIS platforms
• HRIS system knowledge a plus
• Bilingual (English/Spanish) a plus
• SHRM-CP or SHRM-SCP certification a plus
• Familiarity with HRIS systems; Paylocity experience preferred
• Knowledge of HR laws and compliance standards
• Strong communication and organizational skills
• Adaptable, proactive, and highly detail-oriented
• Ability to maintain confidentiality and handle sensitive information

If you require a reasonable accommodation during the application process or to perform the essential functions of this position, please contact the Human Resources Department.

Ojo Spa Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

• Mission based company with values you can trust
• Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
• Employee Assistance Program (EAP)
• Paid Sick Time
• Paid Time Off
• Ongoing training to build critical skills for current and future roles
• Numerous Growth & Developmental Opportunities
• Competitive Compensation
• Discounted Employee Lunch
• Free Lunch/Dinner on Thanksgiving & Christmas
• Employee Appreciation Lunches
• Above and Beyond Awards - Ojo Bucks for eligible employees
• Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
• 40% off Spa Treatments (includes private pools and private Ojitos)
• 40% off at the Restaurants
• 20% off at the Gift Shops
• Discounted Lodging Rate
• Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers

Ojo Caliente: Yoga Workshops (if space available) & Monthly Birthday Treats

Ojo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:

• Only 34 miles away from Bernalillo, NM.
• Rio Rancho, NM, is located only 43 miles away from our resort.
• Placitas, NM, is conveniently located just 39 miles away.
• Corrales, NM, is a short 42-mile drive from Ojo Sant Fe.
• Albuquerque, NM, is just 51 miles away.
• Espanola is 38 miles away.
• Los Alamos is 46 miles away.

Make Ojo Spa Resorts your next career destination!

To learn more about Ojo Spa Resorts, please visit: ojosparesorts.com