Maintenance Director at Morgans Wonderland Management Company – San Antonio, Texas

POSITION SUMMARY:

The Maintenance Director at Morgan’s Camp (MC) will be responsible for supervising and guiding the maintenance and housekeeping teams to ensure the day-to-day upkeep and maintenance of the 102-acre campsite and all its buildings. In addition, this position will be responsible for creating and maintaining processes for routine and annual maintenance of the campsite and its buildings, creating and maintaining an annual facilities budget, and coordinating with third-party vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

DEPARTMENTAL DIRECTION:

• Manage and oversee day-to-day operations of maintenance and housekeeping staff.
• Hire, train, schedule, lead, coach, mentor, and evaluate staff.
• Inventory and maintain all equipment, supplies, furnishing, and vehicles.
• Ensure all equipment remains in proper working order and in compliance with operating procedures.
• Attend all required meetings
• Create and maintain online work order system through current software.
• Create and maintain inventory system through current software.
• Communicate regularly to Vice President on all issues as they relate to site and facilities.
• Work with maintenance and housekeeping staff to create and manage annual budgets.
• Maintain on-site systems such as irrigation, fire-suppression, vent hoods, etc. through necessary vendors or in-house support
• Purchase necessary equipment and supplies within annual budgets.
• Develop, oversee, and cultivate scheduled upkeep of landscaping around Camp through in-house maintenance and vendor support
• Coordinate, supervise, and support any necessary vendors
• Compile and provide necessary capital project requests to Vice President as necessary
• Ensure all aspects of maintenance strategies are in compliance with safety standards set by local, state, and federal regulations, insurance, and ACA.
• Ensure buildings, activity areas, and storage sites are clean and safe according to OSHA standards.
• Maintain the manufacturer’s Safety Data Sheet (MSDS) program.
• Evaluate and assess the need for outside expertise and/or assistance and coordinate and direct subcontractors.
• Evaluate the need for, prepare and conduct in-service staff trainings and monitor staff to assess the need for outside or specialized training throughout the year.
• Responsible for responding appropriately to maintenance emergencies (i.e. HVAC & PTAC system failure, power outages, water outages, etc.)
• Provide support for camp activities.
• Perform necessary duties as Director on Duty when scheduled.
• Work with Operations Manager to provide opportunities for appropriate volunteers.
• Cultivate staff morale by monitoring team dynamics and individual needs.
• Continual planning and implementation of enhancements to MC departments and programs.
• Participates in on-going professional development and maintain an understanding of current best-practices.
• Actively support and promote a safe environment and ensure that proper safety precautions are being followed.
• Mitigate risk whenever possible and make safety recommendations to all departments.
• Any other duties as required.

KNOWLEDGE OF:

• Ability to understand and adhere to local, state, federal, and ACA health and safety regulations.
• Knowledge of and/or experience with carpentry, plumbing, water, electrical, vehicle and machinery operation, and the maintenance associated with each.
• Knowledge of and/or experience with pool upkeep and maintenance.
• Knowledge of maintenance/landscape procedures relating to large-scale properties

QUALIFICATIONS:

• Education: High School degree or equivalent required. Some college preferred
• Experience: At least 5 years of experience in related field, and at least 1 year in a supervisory role in related field.
• Commitment to the mission and core values of Morgan’s Camp as well as the implementation of these values in all daily work activity is a necessity in this leadership role.
• Must possess high levels of self-motivation, time-management, and leadership abilities.
• Ability to effectively use email, basic office software such as Microsoft Office Suite, and general workplace technology is required.
• Ability to plan, manage, and report budgets proficiently.
• Ability to investigate and analyze information and draw conclusions.
• Ability to exercise independent thinking and initiative.
• Ability to deal with complex situations or issues and make effective, timely and appropriate decisions.

WORKING CONDITIONS:

The working conditions described here are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job duties.

• Work is performed in a fast-paced office and outdoor environment.
• Much physical effort required on a routine basis: ability to use up to 50 pounds of force frequently.
• Ability to grasp, push, pull, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups and foot and/or hand-eye coordination.
• Work requires a lot of physical agility for doing majority of assigned work, including but not limited to: bending for items below or reaching for items above the individual; crawling under desks; stooping, and climbing step stools or ladder.
• Visual acuity is required for reading computer screens and/or documents and making changes as necessary/required.
• Job requires high levels of alertness and concentration. This position requires analytical abilities and multitasking in order to identify problems and recommend solutions.
• This role requires flexibility with some evening and weekend work depending on program and operational needs.

TOTAL REWARDS SUMMARY:

• Health & Wellness – Medical, dental, & vision insurance, prescription drug discounts, employee assistance programs and wellness programs. Morgan’s pays 100% of employee only coverage for Medical Plan 1, Dental, Vision and Basic Life.
• Financial & Retirement - 401(k) plan & Roth plans with up to 4% matching contribution and financial planning assistance.
• Paid Time-Off and leave benefits - 3 Weeks of PTO accrual plus 11 paid holidays per year and paid parental leave.
• Employee Discounts - Complimentary Family & Friends Season Passes (limited) and single-day MW/Dual admission entry (limited). Discounts on single-day tickets after comp ticket bank exhausted.
• Life Insurance & AD&D - A $50K Basic Life insurance policy provided at no cost.
• Disability Insurance – Short- & Long-Term Disability coverage available via BCBS.
• Onsite Communicare - Offers a $0 Copay for Telehealth Nurse line available (24/7).

Why You’ll Love Working at Morgan’s

• Impact: Shape marketing and digital/social media across five Ultra Accessible™ entities, amplifying inclusion for individuals with disabilities.
• Innovation: Utilize on-site production facilities to drive in-house content creation and elevate marketing capabilities.
• Culture: Join a value-driven mission centered on empowerment, inclusion, education, and innovation.
• Collaboration: Work with a diverse executive team and passionate staff.
• Leadership: Position Morgan’s as a national model for inclusive experiences.

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.