Operations Manager - Sr. at Oneida Technology Services – Montgomery, Alabama

Oneida Technology Services (OTS) Group has an immediate opening for an Operations Manager - Sr. in Montgomery, AL at the Maxwell-Gunter AFB.

Key Responsibilities:

• Responsible for all NOC and on-site engineering staff, schedules, and resources across multiple facilities and locations.
• Maintains and oversees complex network infrastructures including LAN, WAN, firewalls, wireless technologies, and VPN services.
• Provides Tier 3-level technical expertise to diagnose and resolve sophisticated network issues.
• Utilizes advanced knowledge of network protocols (OSPF, BGP, EIGRP) and Cisco CLI configurations to support enterprise network performance and stability.
• Supports remote access platforms such as VPN, Terminal Services, and Citrix, including troubleshooting and optimization.
• Conducts network monitoring, trend analysis, and root cause analysis to ensure operational continuity.
• Maintains on-call schedules and coordinates with contingency staff to ensure surge or contingency support coverage.
• Ensures successful annual continuity exercises including COOP and disaster recovery (DR).
• Supports the Program Manager in scheduling, coordinating, and hosting required customer and stakeholder meetings.
• Supports Earned Value Management (EVM), provides input, and participates in Integrated Baseline Reviews (IBRs).
• Assists in routing, reviewing, and developing travel requests, purchase requests, and procurement documentation.
• Oversees procurement of supplies, materials, and equipment in accordance with U.S. Government requirements.
• Manages logistics support activities including warehousing, transporting, shipping, tracking, delivering, and staging equipment at installation sites.
• Assists with pre-implementation coordination and readiness activities.
• Manages all program and project activities, including WITO, surveys, logistics, safety, quality, installations, and O&M.
• Monitors progress to ensure all deadlines, quality standards, and cost objectives are met.
• Prepares, reviews, and provides input to deliverables and project documentation required to meet milestones and SLAs.
• Submits daily reports and other documentation as required by the program.
• Identifies risks, reports findings, and implements approved mitigation plans.
• Assists in the development of Transition-In and Transition-Out Plans.
• Evaluates performance results and recommends major changes to drive short-term project growth and success.
• Manages and supervises staff across multiple functions and locations.

Minimum Qualifications:

Education & Experience:

• Technical BA/BS degree with a minimum of 10 years supporting network operations, engineering, and ISP/OSP solutions on large, complex networks;
• OR
• High school diploma or associate degree with a minimum of 12 years supporting network operations, engineering, and ISP/OSP solutions on large, complex networks.

Specific Skills:

• Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio).
• Working knowledge of MS Project and Earned Value Management (EVM).
• Experience supporting DoD projects, specifically network modernization efforts.
• Experience with DoD IT security requirements.
• Strong leadership skills with experience supervising technical personnel.

Certification(s):

• DoD 8570 IAT II Baseline Certification (CompTIA Security+ CE or CCNA-SEC).
• CCNP, CCDP, or equivalent advanced networking certification.

Clearance: Secret

Compensation Range: $25-28/ Hour + Benefits

About Us:

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our family of companies includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE)

We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers’ missions.

Equal Employment Opportunity:

Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, or any other legally protected characteristics.

Oneida ESC Group participates in the E-Verify program. Learn more: https://www.e-verify.gov/

We are committed to providing reasonable accommodations to applicants with physical and mental disabilities. Hiring decisions are based solely on qualifications, merit, and business needs.