Chief Information Officer and Associate Vice President, Administrative Services - Monroe Community College at Monroe Community College – Rochester, New York

Monroe Community College

Position Title: Chief Information Officer and Associate Vice President, Administrative Services - Monroe Community College

Location: Rochester, NY Category: Administration Posted On: Fri Mar 13 2026 Job Description:

Function of Position:

The Chief Information Officer (CIO) and Associate Vice President, Technology Services reports directly to the Chief Financial Officer (CFO) and Vice President, Administrative Services. With authority delegated by the CFO and Vice President, the CIO and Associate Vice President direct the College's technology planning, implementation, and maintenance to support the overall mission, strategic plan, and goals. The CIO and Associate Vice President is responsible for the management of all functions related to Technology Services. The CIO and Associate Vice President promote and sustain MCC's commitment to excellence and innovation in serving a diverse student body and college community. The CIO and Associate Vice President assist the College in responding to emerging issues, trends, and community needs, providing leadership that supports MCC's regional and national reputation as a leader among best practices colleges.

Examples of Duties & Responsibilities:

Primary Functions:

• Reports directly to the CFO and Vice President, Administrative Services.
• Exercises delegated authority from the CFO and Vice President.
• Provides leadership and management for Technology Services and Print Services.
• Leads a shared-services technology model providing college-wide strategy, governance, infrastructure, security, and enterprise systems integration, while partnering with academic and administrative divisions that manage the functional configuration and day-to-day use of technology systems to support their operations.
• Leads lifecycle planning and replacement strategies for technology infrastructure and office and classroom computing, defining standards, refresh cycles, and annual budget requirements to ensure reliability, security, and long-term sustainability.
• Directs or performs essential operations related to the strategic and tactical coordination, implementation, and maintenance of technology for all departments and locations of MCC, including:
  • Administrative computing services
  • Communication and network services
  • Systems and integration
  • Desktop computing
  • Web services
  • Customer support
  • Data security and privacy
  • Data integrity and governance
• Provides vision and strategic leadership for the evaluation, adoption, and governance of emerging technologies, including artificial intelligence, machine learning, analytics, automation, and digital platforms, in alignment with the college's mission and strategic plan.
• Oversight of information technology policies, procedures, and standards; ensures compliance with federal and state regulations, including data protection, digital content accessibility, and AI-related requirements.
• Exercises budget authority and administrative approvals.
• Provides and coordinates development opportunities for staff, including AI literacy, data analytics, cybersecurity, and emerging technologies.
• Works collaboratively with campus community - faculty, staff, and students - to create a culture of student engagement and success, including participation in system-wide AI, data, and digital transformation initiatives.
• Develops and sustains productive and collaborative relationships across divisions and with other college constituents, as well as across SUNY.
• Leads, supervises, coordinates, and evaluates any direct reports, department, and program while adhering to appropriate college procedures.
• Performs other duties as assigned.

Secondary Functions:

• Serves as a liaison to college committees and initiatives as appropriate, including those related to technology governance, data strategy, AI ethics, accessibility, and digital innovation.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

Job Requirements:

Required Qualifications:

• Master's degree from an accredited institution
• Minimum of five years progressive administrative experience leading Information Technology organizations, including personnel management
• Evidence of effective interpersonal skills and the ability to cultivate partnerships and to work with diverse groups of faculty, students, and staff on complex issues
• Documented ability to integrate data into decision making to promote effective practice and policy
• Expertise in information security frameworks and standards, best practice policies and procedures, tools and techniques
• Experience with and enthusiasm for managing and implementing progressive change resulting in continuous improvement
• Experience overseeing multifaceted systems and leveraging overall system resources to deliver the optimum level of service in the most efficient manner possible
• Creative ability and experience in addressing technological, organizational and budget challenges
• Experience in complex project management

Preferred Qualifications:

• Documented experience within a diverse higher education institution
• Previous experience as a Chief Information Officer.
• Proven experience implementing, governing, or strategically evaluating AI-driven tools and platforms in higher education or a similarly complex environment.
• Experienced user of common higher education management and support systems, specifically: Ellucian Banner (SIS), Slate (CRM), Microsoft Teams, Zoom, Microsoft Office 365, Argos.
• Effective interpersonal skills.
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Salary: Salary is determined based on experience, internal equity, and college budget. This position has a range of $120,000 to $140,000 and is based on the aforementioned factors.

Key Benefit Highlights:

• Eligible for annual salary increases pending BOT approval
• NYS Retirement System or Optional SUNY Retirement Program
• Voluntary Retirement Program Options: 100% employee-paid through payroll deduction: 403(b)(1) or 457 plan
• Comprehensive health and dental insurance through Excellus BCBS
• Flexible Spending Account (FSA): Medical and/or Dependent Care
• MCC Tuition Waiver benefit: Employees and eligible dependents may receive waiver for MCC State aid-able courses
• Tuition reimbursement benefit: Maximum individual award up to $4,000/year
• Paid Vacation Leave: Accrue 2 days/month; paid out upon separation from service
• Vacation Buyback: May request payment for up to 5 accrued days in August each year
• Paid Sick Leave: Accrue 1 day/month; may carry up to 230 days
• Paid Parental or Adoption Leave: In addition to other paid time off, may receive up to 20 days paid parental leave for birth or adoption
• Paid Personal Leave: Granted up to 4 days at start of each fiscal year
• Paid Holidays: 9 paid holidays, plus December 24 when it occurs M - Th and the weekdays through the end of the year

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based on business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may occasionally involve lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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