Case Manager at Bayaud Works – Denver, Colorado

Bayaud Works, an AC Disaster Consulting (ACDC) Company, is dedicated to creating opportunity, dignity, and inclusion through work. For more than 50 years, Bayaud has empowered individuals with disabilities and others facing barriers to employment to build self-reliance and fully engage in their communities. Through innovative programs - ranging from inclusive workforce development and janitorial services to mobile laundry units and housing navigation - Bayaud has been a trusted community partner in Denver and beyond.

Now as part of ACDC’s national mission to deliver compassionate, full-spectrum emergency management and human services, Bayaud Works continues to expand its impact. Together, we elevate lives, strengthen resilience, and build thriving communities - one job, one opportunity, and one person at a time.

Position Summary:
The Case Manager provides trauma-informed, housing-focused case management to families residing in the Tamarac Family Emergency Non-Congregate Shelter. This role supports residents in achieving housing stability by motivating guests to participate regularly in wraparound services, conducting assessments, developing service plans, and connecting families to additional external resources including housing, employment, healthcare, and supportive services.

Job Title: Case Manager

Full Time or Part Time: Full Time

FLSA Status: Non-Exempt

Temporary/Seasonal/Regular: Regular

Hourly/Salary: $25.00

Job Location: Tamarac Family Shelter

Reports to: Lead Case Manager

Travel Requirements: N/A

Mission of Role:

Bayaud Works provides critical services and expertise in short- and long-term homeless sheltering, non-congregate and congregate emergency sheltering, and workforce support services. Joining Bayaud Works means being part of a team that delivers integrated solutions across emergency management, human services, and innovative community support services.

General Tasks, Duties, and Responsibilities:

• Provide comprehensive case management services including intake, assessment, service planning, and follow-up on barriers to housing identified using expert knowledge.
• Maintains a (1 to 30 or less) caseload, modeling best practices for the case management team.
• Assist families in identifying housing barriers and developing individualized housing stability plans.
• Connect residents to appropriate community resources, benefits, and services based on needs and goals identified.
• Maintain accurate and timely documentation in HMIS and case files, adhering to HOST defined data quality and standards.
• Facilitate resident participation in programming, workshops, and referrals.
• Support residents in crisis intervention and creative problem-solving and intervention as needed.
• Advocate for residents with landlords, housing providers, and service agencies as needed while encouraging the goal of independence and autonomy.
• Collaborate with Lead Case Manager and Program Manager to ensure program compliance and quality of services.
• Participate in case conferencing, peer learning, and staff meetings.
• Ensure compliance with HOST Shelter Standards, grievance procedures, and sensitivity training requirements.
• Other duties as assigned by the Lead Case Manager or Program Manager.

Knowledge, Skills, and Abilities:

• Knowledge of housing systems, family homelessness, and supportive services offered in the Denver Metro area. Research skills and networking will be vital to this skill.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to provide trauma-informed, equitable, and culturally responsive services.
• Strong organizational skills with attention to detail and documentation accuracy.
• Ability to build effective relationships with residents, landlords, and community service providers.

Expected Hours of Work:
Varies – 24/7 Shelter Operations (Evenings, weekends, and holidays may be required)

Physical Demands:

• Must be able to stand, walk, lift, bend, and engage in active programming with children.
• Must be comfortable working both indoors and outdoors, including in community settings.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Work Environment:

Bayaud Works is a subsidiary of AC Disaster Consulting. Our Temporary Staffing Service partners with Federal, State, City, County, and private employers to provide high-quality staffing and operational support. Bayaud Works was created to provide opportunities for individuals with barriers to employment and has since expanded to include shelter management, safety patrol, janitorial services, and transportation operations.

Experience and Education Required:

• Associates degree in Social Work, Human Services, or related field preferred; equivalent experience considered.
• Minimum 2 years experience in case management, housing navigation, or human services.
  
  

Experience and Education Preferred:

• Experience with HMIS or similar data systems preferred.
• Experience working with families experiencing homelessness preferred.
• Bilingual (Spanish/English) preferred.
  
  

Additional Qualifications:

• Must be 18 years or older
• Must pass background check
• Eligibility to work in the U.S.
  
  

Benefits:

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Corporate Computer
  
  

EEO Statement

Bayaud Works is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law.

Employment decisions at Bayaud Works are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

As a proud Second Chance Employer, Bayaud Works actively supports fair hiring practices and welcomes individuals who are rebuilding their lives after involvement with the justice system. We believe in the potential of every person and are committed to providing opportunities that promote stability, growth, and long-term success.

Discrimination or harassment of any kind will not be tolerated. We are dedicated to maintaining a respectful and supportive work environment for all.