Regional Director of Retail at Ignite Credit Union – Jackson, Michigan

This position will support the BlueOx branches in Battle Creek, Coldwater, Jackson, Albion, and Sterling Heights.

Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At BlueOx Credit Union, a division of Ignite Credit Union, we’re more than just a financial institution—we’re a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We’re looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you!

Benefits Offered:

• Bi-weekly 401(k) Match and Profit Sharing
• Education reimbursement
• Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
• Full Medical, Dental, Vision, and Prescription Insurance coverage
• Health Savings Account with bi-weekly Employer Contributions
• Employer Paid Life Insurance
• Employer-paid Short and Long Term Disability coverage
• Pet Insurance
• Health Advocacy Support
• Generous Paid Time Off
• 12 Paid Holidays
• Employee Assistance Programs
• Monthly commissions and incentives
• Employee Appreciation Events
• Community Volunteering Opportunities
• Performance and Discretionary Bonuses
• Employee Discount Program for travel, shopping, restaurants, etc.

… and more

This position will support the BlueOx branches in Battle Creek, Coldwater, Jackson, Albion, and Sterling Heights.

Lead Markets. Drive Growth. Build Leaders.

We’re looking for a high-impact Regional Director of Retail to lead multiple branch locations, develop top-performing leaders, and drive measurable growth across the region.

This is a strategic leadership role for someone who thrives on owning performance, scaling teams, and influencing results at a regional level. You’ll work closely with executive leadership to execute strategy, elevate branch performance, and expand membership and lending growth.

• Regional Performance: Drive sales, lending, and membership growth across multiple branches
• Leadership Development: Coach and develop Branch Managers to elevate performance and leadership capability
• Operational Excellence: Ensure compliance, efficiency, and consistency across all locations
• Growth Strategy: Identify market opportunities and execute plans to expand reach and impact
• Community Presence: Strengthen brand visibility through local engagement and partnerships

• 3–5+ years in retail banking or credit union leadership
• 3+ years leading multiple branches or regional teams
• Proven success in driving sales, lending, and membership growth
• Strong ability to coach leaders and build high-performing teams
• Deep understanding of branch operations, compliance, and KPIs
• Strategic mindset with the ability to turn data into action

• Own a region and directly influence performance and growth
• High visibility with executive leadership
• Opportunity to develop future leaders and shape retail strategy
• Blend of strategy + hands-on leadership
• Be part of a mission-driven organization focused on member and community impact

• Consistent achievement of regional growth and performance goals
• Strong pipeline of developed, high-performing Branch Managers
• High member satisfaction and service consistency across locations
• Operational excellence and audit/compliance strength