Account Director at Jobgether – Canada Creek, Nova Scotia

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Account Director in Canada.

This role offers a unique opportunity to lead strategic client relationships within a fast-paced digital agency environment focused on driving enterprise-level transformation. You will act as a trusted advisor to key clients, ensuring the successful delivery of complex digital projects while identifying opportunities for account growth and long-term partnership value. Working at the intersection of strategy, creativity, and technology, you will guide multidisciplinary teams to deliver high-impact digital experiences. The environment is collaborative and entrepreneurial, requiring strong leadership, commercial acumen, and a deep understanding of digital ecosystems. You will play a critical role in shaping client success, optimizing performance, and strengthening long-term partnerships. This position is ideal for someone who thrives in managing multiple priorities while delivering measurable business impact.

In this role, you will oversee strategic account management, client success, and cross-functional delivery, ensuring strong relationships, business growth, and high-quality execution across all projects.

• Build and maintain trusted relationships with key clients, acting as the primary point of contact and strategic advisor.
• Develop a deep understanding of client industries, business objectives, and digital strategies to deliver tailored solutions.
• Define and execute account growth strategies, identifying opportunities for upselling and expanding services.
• Lead the development of strategic account plans aligned with revenue, profitability, and long-term client success.
• Oversee delivery of multiple concurrent digital projects, ensuring quality, timelines, and budget adherence.
• Manage and mentor account and client service teams, fostering collaboration and high performance.
• Collaborate with cross-functional teams including design, development, product, and marketing to ensure seamless execution.
• Drive continuous improvement of account management processes, reporting, and operational efficiency.

The ideal candidate brings strong digital agency experience, leadership capability, and a proven ability to manage enterprise client relationships and complex digital programs.

• 5+ years of experience in account management or client services, ideally within a digital agency environment.
• Proven experience managing large-scale digital or e-commerce projects with multiple stakeholders.
• Strong understanding of digital ecosystems including web development, analytics, media, and digital platforms.
• Demonstrated ability to grow accounts through strategic thinking and solution-oriented consulting.
• Experience leading and mentoring teams, with strong people management skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Familiarity with agile methodologies and digital project delivery practices.
• Experience working with distributed teams across multiple regions is a strong asset.
• Bachelor’s degree in business, marketing, or a related field preferred.

• Competitive salary range of $100,000–$120,000 CAD.
• 100% employer-paid benefits package.
• Hybrid work arrangement with flexibility to work from home.
• Opportunity to lead high-impact enterprise digital accounts.
• Exposure to complex, large-scale digital transformation projects.
• Entrepreneurial, collaborative, and people-first culture.
• Strong focus on professional growth, leadership development, and mentorship.
• Supportive environment that values innovation, accountability, and quality delivery.