Implementation Project Manager at Daniels Health – Chicago, Illinois

A highly organized and experienced Project Management Professional capable of coordinating with all internal and external key stakeholders to ensure the successful implementation of Daniels programs at new customer locations.

The Implementation Project Manager is responsible for managing new customer implementations assigned to them. They will act as the quarterback of the implementation process and work with leaders and individual contributors from various teams to ensure all action items are completed and all deadlines/deliverables are met. The Implementation Project Manager will be responsible for scheduling and leading all internal implementation meetings for implementations and driving clear communication throughout the implementation process. This position will work closely with external key stakeholders and the following internal teams: Sales, Account Management, Supply Chain, Installation, Field Services, Plant Operations, Clinical Education, and any other teams involved in the implementation process.

Manage all aspects of implementations at new customer locations

Lead internal implementation calls for assigned implementation projects

Follow up with internal stakeholders to ensure deadlines and deliveries are met

Work with the customers and internal stakeholders to resolve any issues and ensure timely implementation

Monitor the progress of implementations projects assigned and identify any potential delays or issues that may arise

Work with Installation Director to schedule upcoming installations and resources needed

Work closely with the Supply Chain team to ensure that product is ordered and delivered on time

Manage all internal communication for assigned implementation projects

Provide clear and concise communication and updates to all key internal stakeholders

Delegate tasks to Implementation Coordinators as needed

Identify areas of improvement and recommend enhancements to implementation process

Other duties as assigned

Bachelors degree required

Strong organizational and project management skills

Excellent communication and interpersonal skills

Attention to detail and ability to prioritize tasks

High level of personal ownership and ability to lead and influence non-direct reports

Ability to work well under pressure and meet deadlines

Ability to work independently and make decisions with limited data

Ability to adapt to changing situations as new information and updates become available

Advanced Microsoft Excel skills

Position can be performed remotely, but is expected to keep Central or Eastern business hours

The pay range for this position is $75,123 to $90,123 base salary. Actual compensation within this range will depend on factors unique to each candidate, such as prior experience, skill, certifications, and work location. Pay variations by location reflect local conditions and differences in the cost of labor.

At Daniels Health, we are committed to supporting our employees well-being, work-life balance, and career growth through a comprehensive benefit package. Eligible employees enjoy benefits such as medical, dental, and vision insurance, retirement savings plans with company match contributions, paid vacation and sick time, wellness resources, life insurance, and professional development opportunities.