Digital Twin Coordinator / Digital Content Project Manager at Olberding Brand Family – New York, New York

Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused on delivering the highest quality and client service in the graphics design, management and printing industry. We Design, Optimize and Protect Brands. Our clients are primarily consumer products companies and printers and we help them by delivering a broad range of services from brand strategy and packaging design, to adaptive design across various print and digital platforms, all the way to color management and the production of printing plates. With our world headquarters located in Cincinnati, we have over 450 employees throughout the United States and offices in Europe and Asia.

The Digital Content Coordinator (DCC) supports the growth and operational excellence of L’Oréal’s Digital Twin production pipeline. This role plays a pivotal part in ensuring high-quality, on-time delivery of 3D product assets that power L’Oréal’s e-commerce, marketing, and AI-generated creative initiatives.

The DCC will act as a key liaison between internal cross-functional teams—including CPD group, and brand stakeholders—and our production partner OMI, ensuring that workflows, communications, and deliverables run smoothly and efficiently.

Essential Duties and Responsibilities Include:
Project & Asset Management

Quality & Process Improvement

• Verify the completeness and technical accuracy of assets before submission to OMI
• Identify missing, unclear, or inconsistent materials and follow up to resolve issues proactively
• Recommend and help implement workflow optimizations that improve efficiency, scalability, and communication across teams
• Support the implementation of best practices in digital asset management, documentation, and feedback processes

Communication and Relationships

• Collaborate closely with CPD group, brand managers, and digital production teams to ensure alignment on project priorities and timelines
• Partner with the Olberding Brand Family (OBF) client engagement and leadership teams to ensure seamless execution and visibility across all deliverables
• Provide regular progress updates to both internal stakeholders and OMI, maintaining transparency and accountability

Qualifications Include:

• Bachelor’s degree (or equivalent experience) in Digital Production, Marketing, Project Management, or Design Management
• Bilingual fluency in English (French or Spanish proficiency a strong plus)
• Proven ability to manage multiple projects in a fast-paced, deadline-driven environment
• Experience with DAM systems, product photography, or packaging documentation
• Strong follow-up discipline and ability to maintain accurate documentation
• Comfortable working with international teams and external production partners.
• Knowledge of 3D content creation, Digital Twin workflows, or AI-generated creative assets
• Familiarity with beauty, cosmetics, or consumer packaged goods (CPG) industries
• Experience with workflow or project management tools (e.g., WebCenter, Wrike, or Mediabox)

Work Structure

• Full-time, US-based hybrid role
• 3 days per week onsite at designated L’Oréal or partner office
• 2 days remote or from an approved partner location
• Light travel required to OMI’s studio or production office every two weeks

Why This Role Is Exciting

• Be at the center of L’Oréal’s digital transformation and next-generation content strategy
• Partner directly with global creative and production teams shaping the future of product digitization
• Gain hands-on experience in Digital Twin and AI-driven content creation initiatives
• Play a key role in optimizing operations and building scalable, future-ready workflows

• Comprehensive health, dental, and vision insurance to keep you and your family healthy
• A 401k retirement plan with company contributions to help you plan for your future
• Flexible/hybrid work schedules that promote work-life balance
• Generous paid time off (PTO), personal time, and volunteer time off, in addition to 8 observed holidays
• Parental leave to support growing families